Puk code appears when you enter the pin number wrongly for three times..
All you have to do is contact your service provider of your sim card and tell them about your problem..
They will ask you few questions related to your problem and sim card.. Answer those with correct information and they will give you a code to unlock your mobile..
Please note that if you enter the puk code wrongly for ten times then your sim card will be rejected and you will need to buy a new sim..
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