Question about Microsoft Xbox 360 Console

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Still unplayable disk and my games are clean with no scratches

Well i took it apart and cleaned the lens and still unplayable disk

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Posted on Jul 07, 2008

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2 Answers

On my xbox it tells me to cleen the disk and then restart the xbox so i do but it keeps doing it still


all discs or specific one, try running lens cleaning disc, might be that the lens itself is whats dirty and not the game

Jun 22, 2010 | Microsoft Xbox 360™ Premium White Console

3 Answers

When i put game in comes up disc error what do we do


If the problem exists with all disks, your problem is with the disk drive itself. Wii disk drive cleaning kits retail less than US 8$ and are your best solution in this case. They include a custom sized microfiber tool used to clean the laser reading lens inside your Wii disk drive. If you have trouble with just one disk, the disk you are using may be dirty, scratched, or defective. Try cleaning your disk with water and a soft cloth (Do not use a paper towel, it will just leave paper pieces on the disk.) If the cleaning does not help, look for scratches on the top AND bottom of the disk. The slightest scratch on the disk can cause a read error. If you have a scratch you can try a disk buffer. Some video and game rental stores offer a disk buffing service for a small fee, if buffing and cleaning do not work, your disk is most likely defective. Return the game to the store you purchased it from and ask for a replacement if possible.

Dec 31, 2009 | Nintendo Wii Console

5 Answers

My xbox 360 wont play discs - keeps repeating open tray, I can play demos and xbox live but not discs or movies, any tips?? Thanks!


I just found a post on this and it worked for me. My warranty is past. So I took matters in my own hands. I took it apart which was fairly simple cleaned the lens and surrounding areas but it didn't work. But this is what I found out its not reading the disk because the disk isn't spinning. With the box apart and drive open I put it back in the system and turned on the power I noticed the drive would spin slowly I then while the disk was trying to load I spun the disk by hand to help it along and wala it started spinning I powered down put it back together and as of 10:45 2night my gaming nightmare is over. I hope this was helpful. Good luck all!!

Jul 14, 2009 | Microsoft Xbox 360 Console

1 Answer

It keeps saying there is no disk in the console or it will say system error


1) Lens is dirty
2) Game(s) disc scratched
3)cd/dvd rom broke
4) systems mainboard is broke

(stop if it works after each)
First try a can of air, or a straw and strong lungs to try and clean the dust from the top of the lens of the laser.Then try another game. Then take apart the system, and clean the lens with a q-tip and rubbing alcohol. Replace cd/dvd rom drive, ask google for directions.

Dec 01, 2008 | Video Game Consoles & Games

4 Answers

Ps2- disk cannot be read is it just scratched?


hello try cleaning disc and lense..if disc has scratches .ones that go straight across disc are not to bad but if they follow disc in a circle ,lens will follow scratch as it is reading.when cleaning disc use a cleaner as any thing else will scratch..also try another game to see if your lens is okay .they can fail for no reason.

Mar 03, 2008 | Sony PlayStation 2 (PS2) Console

1 Answer

"Unplayable Disc"


First of all clean the disc, use warm water and a soft rag. after cleaning the disk, very carefully take apart your XBOX and use the rag to wipe off the eye touch nothing else. Place the XBOX together the same way that you took it apart. Hope this helps!

Feb 19, 2008 | Microsoft Xbox 360 Console

1 Answer

My xbox360 doesent read anything it says unplayable disk


hi there, what you can do is maually clean the lens , free it frm dust and residue. be sure to clean it thoroughly so that it will not be damaged and wont read anymore cds.

hope this will hlp you.

Jan 28, 2008 | Microsoft Xbox 360 Console

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