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Ps3 troubleshooting doesn't read disc - Video Game Consoles & Games

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  • Anonymous Jul 28, 2008

    put disk in nothing happens.

    games, or vidio.

  • Anonymous Dec 24, 2008

    same thing pretty much i was playing got a message about something failing it was retyring the operation and it hasn'e loaded a disk yet

  • rjw32 Jan 10, 2009

    playstation2 won't read disk

  • lockadrian Feb 24, 2009

    will not read disc



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Bad blu-ray laser lens.. diodes probably burned out.. i have many salvage ps3s that i fix and this is the most common problem

Posted on Aug 16, 2009


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My ps3 wont read any apps like netflix or any discs. This all happened once the ps3 was re flowed. Any ideas on how to fix this?

That doesn't sound good. If a hard-reset doesn't resolve it, then it was probably damaged when it was "re flowed". If it's a 60 GB, send in to Sony for refurbished model. ($160 +/-) If not, buy a slim.

May 26, 2012 | Sony Playstation 3 (PS3) Console

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why dont you send it back to the manufacture as it is on warranty

May 02, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 slim error code 8001002b what could this code be.

The code means "dirty or damaged disc". The PS3 has encountered some kind of problem reading the disc.

Possibly the laser could be having problems, possibly the disc.

Try another game disc. If it works, the game disc you are trying to start is somehow damaged.

If it doesn't, the laser most likely has a problem.

If the laser is the problem you can try and clean it with a DVD laser lens cleaner like this one :


Sep 28, 2011 | Sony Playstation 3 (PS3) Console

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I put a disc in my ps3 slimline. It makes a sound (like when a cassette player used to flip the tape over) then nothing. it doesnt recognise a disc has been inserted??? im happy to repair it i just need to...

The problem is probably with the laser that reads the disc. If you feel comfortable doing it, open up the PS3 and look at the laser. Try to readjust it and clean it, and if that doesn't work, I would not recommend trying to repair it yourself.

You can send the PS3 back to Sony, and they can fix it for you, either for free if you have a warranty, or relatively cheap if your warranty ran out (compared to buying a new one).

Apr 15, 2011 | Video Game Consoles & Games

1 Answer


hmmm ps3 ever been serviced sounds like blu ray drive issue if it sstill under warranty u can send it back ?

Mar 06, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 won't read games or movies

It sounds like the actual laser has failed, unfortunately this is all to common. Please call Sony at 800-222-7669

Aug 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Won't play games

We had a similar problem with our PS3. Called Sony tech support and they walked us through several troubleshooting steps, but couldn't get it to read a disc.

Go to the Playstation Forum:
In the "Search" box, type "will not read disc" and you'll find others with similar problems.

If your PS3 is under warranty, they'll likely have you ship the old one back and they'll replace it. Unfortunately, that means you'll be without a PS3 for 3-4 weeks. Good luck.

Jun 25, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Blu-ray disc not reading

Check out Sony's guide to troubleshooting PS3 disc problems:


May 02, 2008 | Video Game Consoles & Games

2 Answers

Ps3 does not recognise any disc

man i too have a proble mm mine ps3 stopped reading ps3 disc but it reads only ps2 and other disc. but wont read ps3.. disc i tried getting a new one but it didnt work

Dec 12, 2007 | Sony Playstation 3 (PS3) Console

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