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I have a Brother 8860DN. The LCD displays Toner end Life. I replace the toner and the message persists. I have taken the entire drum/toner assemble into another MFC 8860DN and it works fine. What is wrong?

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There is a small flag on the left side of the cartridge that must be reset in order to trip a lever inside the printer to let it know that the cartridge has been replaced. You can defeat the door interlock switch and manually reset the lever inside the machine or start using a quality re manufactured toner cartridge from a reliable re filler.

Posted on Jul 07, 2008

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Posted on Jul 07, 2008

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It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.


Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
  • Open the front cover
  • Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
  • Press 1 to reset the drum count.
  • Close the front cover
Hope this helps!
Vikroks

Mar 23, 2011 | Brother IntelliFax-2820 Laser Fax

4 Answers

Toner life


You need to reset your Brother printer to get rid of the message

Mar 26, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

KUWIT OIL COMPANY IAM FACING PROBLEM IN FAX MACHINE BROTHER 2820 MESSAGE SHOWS 'TONER LIFE END' AFTER CHANGING TONER MESSAGE REMAIN SAME PLEASE GIVE ME SOLUTION. I HAVE AROUND 24 FAX MACHINES BROTHER...


you must have remove the white mylar sheet from the catridge when loading it...if yes! you got to find back the white mylar (plastic sheet) that slot in between the drum and charger roller placed it back ( the position must be accurate) then slot in back the catridge.The white mylar sheet is to reset the drum life counter

Jan 26, 2011 | Brother Office Equipment & Supplies

1 Answer

I change the drum for my fax machine, but it still says Toner Life End... and it is a bran new cartridge?? I tried turning it off and on, and unplugging it... but it still says Toner Life End... how do i...


1. With unit powered On, open the front cover.


2. Press the "Options" key. Display will show "Replace Drum?"


3. Press "Start" key.


4. Press 1,0 .


5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".


6. Close cover and see if Toner Life End error message has gone.

Good Luck and Thank You for using Fixya.

Jan 08, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

What does it mean when it says Drum near end


Order a new drum, part number DR520, from an office supply store or Brother (http://welcome.solutions.brother.com/bsc/public_s/id/us/us/en/monolasermfc/mfc8460n_all/c_o/index.html?reg=us&c=us&lang=en&prod=mfc8460n_all&cao=dr ). The drum transfers the toner onto the paper and has a finite lifetime - approx. 25000 pages (1 page/job). Change the drum when the print quality decreases or the message changes to replace drum or drum end.
To replace, open the front cover and remove the drum and toner cartridge assembly (wait until the machine cools if it has been printing). Avoid the electrodes on the assembly. Hold down the lock lever and take the toner cartridge out of the drum unit. Unpack the new drum and put the toner cartridge in the new drum (when it is locked the lever should lift automatically). Place the assembly back in the all-in-one. Do not close the front cover. Press Clear/Back on the control panel. The LCD should ask "Replace Drum?". Use the up/down arrows to select 1. Yes and hit OK. When the LCD shows "Accepted", close the cover.

I hope this helps.

Cindy Wells

Jun 03, 2010 | Brother MFC-3320CN Plain Paper Inkjet Fax

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

TONER LIFE END APPEARS ON LCD


try opening front door, press "options" then "start" then "1" and "0". if screen shows accepted, you're good to go. close front cover.

hth,
razors

Feb 06, 2009 | Brother IntelliFax-2820 Laser Fax

4 Answers

Brother MFC 8860DN Toner End Life Error


Open the door where the toner goes. Press the 'back' button. Press *00. Do not respond to the query about the drum. Close the door. Other models may have to press the 'Options' button located near 'Copy'. This should work.

Jul 08, 2008 | Office Equipment & Supplies

2 Answers

Toner life


where and how to find the reset actuator?

Nov 06, 2007 | Brother IntelliFax-2820 Laser Fax

2 Answers

Fax machine 2820


Make sure that you are not using generic supplies. Using generic supplies or supplies that have been refilled will cause the unit to give false errors. There is white piece of plastic inside the semi circular opening, if you do not see a white semi circular opening it is either a generic toner or starter toner and you will need to replace the toner with a authentic toner. You may try this also: 1. Remove the drum and toner, separate the drum and toner and then rock the toner from side to side. 2 Put the drum and toner back together and clean the corona wire ten times. 3 Put the drum and toner back inside the machine and close the cover, if you still have toner life end try this: a Open the front cover b press the options key, the LCD will say "replace drum?" c press the start key. and then press 10 on your dial pad. the display should say accepted for about 2 seconds and then say cover open. d close the cover, if the display still has toner life end, you will need to replace the toner

Oct 03, 2007 | Brother IntelliFax-2820 Laser Fax

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