I have the white easy share v803 camera;; && one day i went to turn it on && it turnd on but then it shut off && the lens didnt retract;; it has a fully charged battery;; i can go to my favorites to view my picture but the camera wont turn on;; i want to replace my camera but it was given to me as a gift so i dont have the reciept but i have the paper that came with it when it was shippd incase of return;;
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Re: my camera wont turn on && its fully charged
Hey jo-dee, The paper that came with it when it shipped to you is most likely a BestBuy.com invoice. You can bring the camera to a Best Buy™ store and they can return the purchase, but the funds will go back to whatever form of payment was used to purchase it. Since you said this was a gift I am assuming the funds will go back to the purchasers Credit Card. I would talk to the person who gave it to you and they should be able to exchange the camera for you as long as you are within the return/exchange period. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
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If your batteries are old, they may have lost their retaining power. Therefore, even if you recharge them fully, they will drain quickly.
Try using new batteries and let us know if the problem is not solved.
i had the same problem, if you try to turn the lens in as if you turning a dile, the lens will go back in manually once you have the lens completly in again, as if the camera is switched off, then turn the camera back on at the power button and the camera will operate as normal, this worked for me i hope it works for you too.
This problem is frequently due to corroded battery terminals inside the
camera. Remove the batteries and wipe the terminals with a soft cloth
(heavy corrosion may require a fine wire brush, steel wool, or
sandpaper). Remove any residue left in the camera by the cleaning.
Clean the terminals on the batteries in the same manner, and then
replace them in the camera. This cures most problems, but if it
doesn't work for you, check the Kodak troubleshooting guide at:
Hi I am Vortash I know this might sound silly but check the battery is in the correct way round .. if your like me and changed the batteries to my easy share I forgot a couple of times and put them in the wrong way round ..( even we make mistakes ) reversersal of the batteries cured my problem and added to my embaressment lol .. other than that check the batteries havent leaked and if they have look in the battery compartment for signs of damage rust etc .. and if you are still using the easy share battery that came with the camera .. it might say it is charged but may not be mine was dead and wouldnt charge afyer about 6 months use .. Regards Vortash
Hey jo-dee, I am assuming this camera was purchased on BestBuy.com because it was shipped to you and the paper you have is most likely the invoice. Digital cameras have a14 day return/exchange period, and if the camera is defective you should be able to bring the camera to a Best Buy™ store and they can return it with the invoice. That being said since this is a gift if you do return it the funds should go back to the person who purchased it. If you are outside of the return/exchange period most digital cameras have a 1 yr mfg warranty and you could bring it to a Geek Squad® precinct in a Best Buy™ store and they can send it out for service. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
When the battery dies, usually the camera will retract the lens if possible. If the battery is so dead the lens can not retract, I would recommend trying to charge or change the battery. Or try to turn the camera on, and then manually shutting it off if you can.