Question about Rival 38601 Smart Pot 6-Quart

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Need Rival crockpot replacement knob

It's the round (I think 4 qt) stone blue crock pot with off white plastic knob on front - off, low, high (I think). The knob cracked & no longer works

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  • Anonymous Jul 22, 2008

    The knob that turns on the Crock Pot has broken.

  • Tconrad1016 Oct 07, 2008

    I have two broking knobs that need to be replaced. First is from a rival model 3753 and the other is from corningware electrics, model SC5038

  • Anonymous Nov 15, 2008

    WHERE DO I FIND YHE KNOB THAT TURNS MY HAMILTON BEACH SLOW COOKER ON AND OFF

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  • 231 Answers
  • Suzanne
    Suzanne Dec 24, 2008

    There is a safety recall on Reval
    Models 3040, 3735, 5025, 5070, and 5445
    Manufactured between January 1999 and September 2004


    => http://www.rivalrecall.com/

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Rival crockpot knob


Welcome to FixYa! I'm the expert that chose your problem to resolve. Unfortunately, Rival does not offer online parts ordering at this time. You will need to contact their customer service by phone or email. To make this easier, I have "drilled" down through their website and got you the page, where you can contact them. Just click on this link:

http://www.crock-pot.com/CustomerService.aspx?id=rpt

Thanks for using FixYa.com

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further. I am at your service.

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Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

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I have had the same problem. Spoke to rival customer service and they no longer sell replacement lids for model number SCE502. I've read to take the screw from the knob to a hardware store and then find a knob which will fit it.
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