Question about HP Office Equipment & Supplies
If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance.
These types of severe cartridge errors (i.e. refer to documentation / incompatible cartridges, print cartridge(s) problem, etc.) typically indicate the internal micro electronics of the HP 74/75 cartridge are damaged. The cartridges electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal micro electronics failure.
I suggest you first run a Tap 41 diagnostic test to check cartridges electrical health (this is a special forced service test; refer to Inkjet411 videos so you understand how to activate and read the HP OJ printer diagnostics print out).
http://inkjet411.retailinkjet.com/?page_id=544
Posted on May 16, 2013
Who are you talking to? There are no replies to this post except yours.
Try switching the cartridges around.You may have them reversed.
Black in Color slot - Color in Black slot.
Posted on Jul 07, 2008
Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!
Posted on Jan 02, 2017
Feb 08, 2013 | HP Officejet J5780 All-In-One Printer
Mar 27, 2012 | HEWLETT-PACKARD Office Equipment &...
Feb 02, 2011 | Office Equipment & Supplies
May 31, 2010 | HP Officejet J5780 All-In-One InkJet...
Jan 27, 2009 | HP Officejet J5780 All-In-One InkJet...
Dec 07, 2008 | HP Officejet J5780 All-In-One InkJet...
Sep 13, 2008 | HP OfficeJet t45 All-In-One InkJet Printer
Aug 03, 2008 | Nukote Nu-kote Canon BJC 600 Multi Pack...
Jul 19, 2008 | HP Officejet J5780 All-In-One InkJet...
88 people viewed this question
Usually answered in minutes!
Your on line assistance sucks! You'll answer the problem posed in one or two days!!! Why not one or two weeks??? I wouldn't want to inconvenience you. Are u kidding??? BB
Sure!! Buy a new printer and have it malfunction and pay some rip-ff price to have the problem solved? I paid an extra $30 for a two year extended guarantee today, and now you thieves want more?...............BB
Screw you and your premium assistance plan.
×