The MFC acts like it is out of ink but the cartridges are new. Print quality is very poor tot he point of unreadable. Have changed cartridges again but no use. Appears to be only black but the other cartridges appear to not work correctly either if the black is not working.
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the cartridge is clogged with ink that has dried and reduced the slit. you need to replace the cartridge with a new one. it happens usually if you recharge the cartridge 3 or 4 times with compatible ink.
this is cause of the lens is dirty with toner droping.. open the front cover and on the right side, there is a level for you to pull out.. at the right side of the printer, open the small cover and you will be able to find a cleaner. To clean..pull out the holder few times.. by applying slight pressure..that will clean the bottom lens..and u should be able to print out fine now..
Try cleaning the black printer heads several times in a row, at least 5 times then print a black document with best quality setting.
Press the ink button, then down to select select cleaning and then press menu/set and menu/set again to select black.
Are you using a factory new ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
There is a design reason why the print heads are changed when you change an ink cartridge is changed. The print head isn't made to be reused and the quality of your print will suffer at some point if you reuse the same print head 6 or 7 times. I would get new cartridges and be happy with the print quality that a new cartridges will bring.