Many times this error is caused when the computer is attempting to boot from a non-bootable floppy disk or CD-ROM
. First verify that no floppy diskette
is in the computer, unless you are attempting to boot from a diskette.
If you are attempting to boot
from a floppy diskette and are receiving this error message it is likely that the diskette does not have all the necessary files and/or is corrupt.
If you are attempting to install Windows XP or Windows 2000 and are receiving this error message as the computer is booting verify that your computer BIOS
has the proper boot settings. For example, if you are attempting to run the install from the CD-ROM make sure the CD-ROM is the first boot device, and not the hard disk drive.
Second, when the computer is booting you should receive the below prompt.
Press any key to boot from the CD
When you see this message press any key
such as the Enter key immediately, otherwise it will try booting from the hard drive and likely get the NTLDR error again.
If you are not receiving the above message and your BIOS boot options are set properly it's also possible that your CD-ROM drive may not be booting from the CD-ROM properly. Verify the jumpers are set properly on the CD-ROM drive. Additional information about checking the CD-ROM drive connections can be found on document CH000213
This error has also been known to occur when a memory stick is in a card reader and the computer is attempting to boot from it. If you have any type of card reader or flash reader make sure that no memory stick is inside the computer.