Question about Kenmore 18.3 cu. ft. Top Freezer Refrigerator w/Through-the-Door Water Dispenser

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Hotpoint refrig model CTX21EPJR

Why is water collecting in the refrig under the bins?

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There is a drain gulley on the back wall with a drain in the middle. this drain is blocked. push something flexible down it and follow up with a small jug of water to make sure it flows away freely

Posted on Jul 07, 2008

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I have a Whirlpool refrig./freezer. I have no problem with the ice dropping in the bucket,but when I try to dispense it under the chute,it wil not dispense. The water works fine. This is a side side ...


Sometimes the ice will collect, melt, and freeze into a giant headache. If you have the one where you can get ice out of the holding bin inside the freezer, see if the ice bin will come apart from the rest of the dispenser. If it doesn't come easily, get as much ice out of the bin, get a wet vac ready and pour warm water on the ice. It will run through the dispenser. Once things come apart easily, you can take it over to sink and get rid of the ice blockage with warm water, let it dry, reinstall, and check to see if it works. Hope this helps.

Nov 03, 2013 | Whirlpool 21.8 cu. ft. Side-By-Side...

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I have a frigidaire refrig. Water collects under the fruit and veg bins. Any ideas why and what I can do would be helpful. It is not coming from the ice maker as it was doing this well before I put the...


Hi Erica, I am happy to assist you. I understand that water is collecting in the bins. Self-defrosting refrigerators dispose of the water generated during the defrost cycle, usually via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates.

If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator compartment. Then the water builds up at the bottom, inside of the refrigerator bins. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.

I certainly hope this troubleshooting tip resolves your concern. If you have any additional questions, please feel free to respond.

Aug 16, 2013 | Frigidaire Refrigerators

1 Answer

My Refrig is collecting water in the bottom. My freezer is on top and the refrig is on the bottom. Water collects in or under the produce trays. What could be wrong


Without a model number or even a brand, this advise can only be general. You have a blocked defrost drain. Each time the refrigerator does an automatic defrost, the resulting melted frost needs to go down to a drain pain near the compressor, where it will evaporate. If the path to the drain pan is blocked, the water has to go somewhere, in your case, down the inside of the liner of the refrig and to the lowest level, under the produce trays. There may be a tube down the outside of the refrig on back which can be removed for cleaning, or the blockage may only be accessable from the area right by the cooling coils inside the freezer section. (usually located behind the back wall, but sometimes under the freezer section floor) You may find that flushing the drain tube using a turkey baster with warm water will be all that it takes to solve your problem.

Jul 14, 2010 | Refrigerators

1 Answer

Water collects at bottom/Ice forms in top


Hi,

The defrost drain is located just under the cooling coils in the back of the freezer. You will need to unload the food and remove the shelves from the freezer. Take the back panel off from inside the freezer and you will see a hole just below the coils. Flush it with hot water using a turkey baster or small hose. See the link below for more details.

Defrost Drain

Jul 21, 2010 | Hotpoint HTS16HBR Top Freezer Refrigerator

2 Answers

I have water collecting in the bottom under the veggie bins of a freezer on top refrig.


you have a ice/drain problem get to the back of the freezer and take the cover off and see what you got...

Jun 24, 2009 | Refrigerators

1 Answer

Water collecting in bottom of refrig Hotpoint


please contact the service authority because this is beyond your limit. to solve your problem, the back panel has to remove and only the service engineer knows the skill.......................sorry friend!

May 14, 2009 | Hotpoint HTS16HBR Top Freezer Refrigerator

1 Answer

Every week or so I get water on the floor around the refrig


there is a pan but your defrost drain tube is stopped up causeing the water to run down in to frig

Mar 30, 2009 | Refrigerators

1 Answer

Water collecting at bottom of vegie drawers--water dripping from freezer to refrig


Drain is frozen over, most likely. Defrost the drain completely and verify that the drain is clear. That should fix the problem.

Feb 01, 2009 | Hotpoint HSM25GFRSA

1 Answer

Refrigerator/ water collecting under veggie bins


sounds like you do have a clogged drain tube, its self defrosting but the defrost water is pooling under hte crispers instead of in the drain pan under unit.so you ll either have to remove hte rear panel of freezer and locate the drain trough/ tube, and defrost it allowing for water to drain down, o rclear all the tube leading down to the drain pan.

Mar 21, 2008 | Refrigerators

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