Question about HP Compaq nx6310 Notebook
i had a serious problem of booting 2days ago:the screen had lines and stops booting from the beginning, when i hit F10 it says Entering Setup but keeps freezing, so no setup to show up!
now the power button is not working at all, i keep pushing this button but nothing happens,and a green light is still on even if i plug off the chord of the charger ( the LED of lightening sign);when i remove the battery off for some minutes and put it on, the led switches on immediately but not powering on after hitting the power button.
i really need your help please if you don't mind.
many thanks for all what you do to serve people.
Sound like a motherboard problem.
If you unplug and remove the battery, the light should turn off
put the ac back in, power up, do fans spin? any beeps? just the light?
Posted on Jul 07, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 27, 2012 | Gateway 5200S PC Desktop
Mar 14, 2011 | Acer TravelMate 4010 Notebook
Feb 26, 2011 | Gateway MT6705 Notebook
Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)
During the boot process you will see on the screen to press a certain key to enter setup
Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart
Hope this helps
Feb 01, 2011 | Dell Computers & Internet
Jul 06, 2010 | HP Pavilion dv9000z Notebook
Apr 29, 2010 | eMachines T6524 PC Desktop
Feb 10, 2010 | Acer TravelMate 290 Notebook
Sep 24, 2009 | Compaq Presario 5000 PC Desktop
Aug 28, 2008 | Toshiba Computers & Internet
Jul 21, 2008 | Computers & Internet
205 people viewed this question
Usually answered in minutes!