Question about Computers & Internet

2 Answers

Hello I hope you can help me the cd/dvd drive on my samsung r40 plus doesnt work anymore the configuration is wrong or something how can i fix this

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,940 Answers

The first thing I try in this error is to remove the upper lower filters

http://support.microsoft.com/kb/314060

If that doesn't resolve, then time to check cable connections and BIOS settings to ensure the drive is seen by the motherboard.

Posted on Jul 06, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

What does it say on device manager? right click my computer - manage - on the left side click device manager, check the dvd drive, does it have a yellow ! mark? double click it to open whats the device status?

Posted on Jul 06, 2008

  • Ekse Jul 06, 2008

    This solution is for the following error codes 31, 32, 19, 39 and 41 shown in device manager in device status.

    If your cd or dvd drive isnt working properly but you can see it in the device manager, and it has worked before.

    And if you have tryed uninstalling it, updateing drivers and so on and it hasnt worked?

    Then I suggest you try remoteing the lower and upper filters from your windows registery as they most likely are the problem.




    Windows key + r or start -> run. That will open the run menu
    Then type in regedit.

    you need to browse into
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    and delete the lower and upper filters from the right side of the window.

    A restart is required.





    here are the instructions in plain text

    Click the Start button, press run and type regedit.


    1. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
    2. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
    3. In the System folder, double-click the CurrentControlSet folder.
    4. In the CurrentControlSet folder, double-click the Control folder.
    5. In the Control folder, double-click the Class folder.
    6. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
    7. In the right pane, click to select the UpperFilters registry value.
    8. Press Del / Delete to remove the registery entry.
    9. In the Confirm Value Delete dialog box, click the Yes button.
    10. In the right pane, click to select the LowerFilters registry value.
    11. Press Del / Delete to remove the registery entry.
    12. In the Confirm Value Delete dialog box, click the Yes button.
    13. close the regedit window.
    14. Restart

  • Ekse Jul 06, 2008

    If the error code is different drop me a comment and il look into it.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

1 Answer

I have 2 problems with my Samsung R40: 1. It runs very hot. 2. my CD/DVD drive does not work. Please can you help me. Richard


maybe it need to be cleaned out
have you tried using air duster to clean out the inside
that includes the eye of the cd/dvd drive

Mar 15, 2011 | Samsung R40-K00E R40-K00F R40-T2300...

1 Answer

My dvd drive stopped reading


This could be due to a common issue. I would suggest you try this method first.

The following is a link to the Microsoft documented solution for issues with DVD/CD drives, explaining a step-by-step procedure. In the event that the first process, which is automated labeled "Fix It" does not solve your problem, please continue to the end of the document.
http://support.microsoft.com/kb/314060

After completing this procedure, please let us know if you are still experiencing any issues by posting a comment. If this information was helpful, please take a moment to rate the solution. Thank you.

Apr 24, 2009 | Samsung SD 616T Internal DVD Drive

1 Answer

FIX MY D AND E DRIVES


What is the exact problem with your D and E drive can u expand the issue please.

Jan 21, 2009 | Dell SideBay/Fixed Bay DVD+CDRW Combo...

3 Answers

My cd drive doesnt work anymore, it wont let me install programs, burn cds or dvds, but it plays some cds.


Alright I would say its something wrong with your laser in your CD-rom or something so i would say go to the store and buy a new DVD ROM DRIVE and just replace it with the one you have and ifits not working just let me know

Dec 16, 2008 | Computers & Internet

2 Answers

Disc tray doesn't open


Unplug and plug in the powercable then try again. Be sure that the cable goes in the powerslot as far as it needs.

Good luck to you

Dec 12, 2008 | Lite On LH-20A1H DVD RW Dual Layer Burner

1 Answer

Samsung cd/dvd drive


The first thing I try in this error is to remove the upper lower filters

http://support.microsoft.com/kb/314060

If that doesn't resolve, then time to check cable connections and BIOS settings to ensure the drive is seen by the motherboard.

Jul 06, 2008 | Computers & Internet

1 Answer

R40 DVD Read Problem


Unable to read a CD-R or other recordable disc. DVD recordable discs - If you have a DVD recordable disc and are unable to get it to read verify that the DVD drive is not a Gen 1 DVD drive and/or that it .


Computer DVD Support The DVD technology is very different from the technology used in standard CD-ROM drives. DVD uses shorter wavelength lasers to read smaller pits and lands.


Computer CD-ROM drive help and technical information. However, DVD-RAM discs cannot be read by standard DVD-ROM drives because of the differences in both reflectivity of the medium and the data format.

Read & follow instructions/Please dont for get to Vote/Thank You.

Dec 23, 2007 | IBM ThinkPad R40 2722 Notebook

3 Answers

R40 Thinkpad CD drive


    Sounds like more of a software problem, I've had my dvd drive only show up as a cd drive but i think that was only in windows 98? Many problems will start showing up when your disk is very full. Try deleting some old files until you have 25% free space (only 75% full) or 20% free (80 full) at the minimum, then defragment. I recommend using a 3rd party program such as Diskeeper, since windows defrag Isn't very good.
    If you can not free up enough space because all of your things are too important to delete, think about buying an external hard drive to back up too, or simply look for a bigger hard drive of the laptop and copy the old hard drives contents to the new one using something like norton ghost.
    Most likely you would need a laptop hdd to desktop hdd converter, which is like $5 or less, so you can copy the contents since laptops can only have one hard drive (usually). If you can't do this or don't want to try it, bring your laptop to a pc repair shop and they will transfer your data to a bigger hdd for you for a nominal fee.
    Remember, I do not guarantee this to fix your dvd problem, but it is a good idea to do it anyways to increase performance and reliability. 

Oct 31, 2007 | IBM ThinkPad R40 2897 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...