Question about Kenmore 23812 Top Load Washer

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Kenmore 23812 top load washer

Worked fine 2 days ago now will not drain for the spin/ rinse cycle-
dont know other cycles worked- not sure how to trouble shoot
switch seems to be working.....thanks in advance

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  • uniquekristi Oct 20, 2008

    I have the exact same problem. Washer worked fine and all of a sudden washer filled up for a wash cycle, it will wash, but then just stoped in the cycle and will not rinse or spin or drain the water. If I turn the switch to any rinse cycle it washes back & forth and where it should drain the water and then spin it just stops. What can we do to drain the washer and get it to spin? Could it be the pump? COuld it be something electrical in the system? Please let me know as soon as possible. Thank You

  • rockarmstron Dec 04, 2008

    I have the same problem

  • Anonymous Apr 26, 2009

    same problem



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The lid switch is ususlly the first to go. Luckily, it is easy to replace. To test the washer, connect the lid switch wires together. If the washer spins, you need to replace the switch.

Posted on May 04, 2009

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I have a Kenmore top loading washer model #110 and won't agitate


First, see the Sears parts site for your washer.

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.23912100

Also see the Whirlpool (Kenmore) Service Manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


The first thing I'd try is using a different cycle. If the washer works as it should, the problem points to the timer.

I'd also check to make sure that when replacing the switch, the connections to the timer haven't come loose.

Since you've replaced the Lid Switch, the motor has power for the drain and spin cycles.

These washers use a reversing motor. The motor turns one way for agitating and reverses for the drain and spin.

Since you cannot hear anything when it is supposed to be agitating, the problem does point to the timer or motor.




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1 Answer

Won't complete cycle, stops at rinse. and can't get hot water.


Are you on well water? turn off the cold water to the washer and clean the screen filter out. do not leave filter out.
the machine probably has a cold only final rinse so it won't work properly.

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1 Answer

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When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!

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Manually move the timer to the SPIN mode and turn it on.
If nothing happens, replace the lid switch.
With a model number I could be more specific.

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Drain hose must be at least 30 inchs above the floor.

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Check to make sure your lid switch is working.

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if the unit washes ,,and dont spins check your lid switch first...

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28+ year old- Speed Queen Heavy Duty top loader


It sound like you drain hose is siphoning off the rinse water, It needs a standpipe make sure the drain hose is at about the height of the top of the washer, Make sure the drain hose isnt stuck in the drain it also needs an air cap. the drain hose should not lay on the floor to run to the drain

Please let me know if this doesnt solve your problems

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1 Answer

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not sure why, but the timer is lacking supply power during this event. look on back of timer for power connections to the motor. now monitor the 2 terminals for supply with a voltmeter to be sure. usually a schematic is taped to inside of machine so you can trace where that supply is on it.

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