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Re: Screen won't light up
You'll need a new phone. RAZRs die a lot, and they start their final
journey this way - with smaller malfunctions that end up leading to
death. Move your contacts to the SIM card if you get the phone to
function again, and go get a new one soon. This one's on the way out.
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There's a tiny magnet in the top of the flip, near the hinge.. try taking a small magnet and hold it over the keypad near the hinge, and see if it doesn't think it's closed, if that magnet didn't get put back in the flip, then the phone won't know it's closed.
you can get in touch with motorolla for replacement or find one online .. the motorola razr is not sold through att anymore and is being discontinued through alot of carriers..good luck finding another one more of your options are goin to be online though .. motorolla's # is 800-331-6456 800-657-7576 (Windows Mobile Support)
this problem has probably occured due to the phone being knocked. i used to have a motorola l7 slvr and it did exactly the same, i found that if you hit the back of the phone fairly hard the screen would come back on. im not sure if it is the same for the razr but hey its worth a try. ti be honest i think motorola are terrible mobile phone manufacturers but great 2way radio manufacturers
your phone problem is the keypad flex of your phone'
you can fix it by replacing the keypad flex'
motorola dealer has the keypad flex'
ask for a skilled cellular technician to re-place your keypad fle..
i hope it will helf to your prob...
doris Terry - you need to have the screen replaced on the first phone, the second one you bought from e-bay you need to do a master clear and rest on the phone....if that does not work try to have the phone firmware reflash from a mobile store technician.