Question about Sony Handycam DCR-TRV27 Mini DV Digital Camcorder

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Tape compartment stuck

Tape comprtment ****
how to open the compartment

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  • m_david2007 Aug 06, 2008

    The door opens but the tape compartment is stuck, it doesn't pop-down like it's supposed to!

  • Anonymous Sep 17, 2008

    The

  • mnouhan Sep 17, 2008

    The tape is stuck and won't come out. This is the third Sony camera that I have and this has happened. What is the process to get the tape out? What options are there for Sony to repair this at their cost? Please advise.



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I have the same problem - the door opens but the compartment won't open up. My tape is stuck - help!

Posted on Jul 27, 2008

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Manual eject option for trv320? No tape in it. Won't open so I can put one in.


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
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  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
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Sony Handi-Cam TR57. After being stored for a couple of weeks,the tape door, with tape in place has become stuck in the up position, and the tape cannot be either removed or pushed back down. The tape...


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
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  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
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NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required .

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I have a panasonic mini dv video recorder. After


close the tape compartment take the batery of press the power button on and holding the power press put the batery back and wait let me know

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Can not eject tape


I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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Tape won't come out!


I had the exact same problem, and just by dumb luck, I managed to get the tape compartment to pop open after trying hundreds of things. Maybe this will work for you too...who knows??? What I did was to first remove the battery and AC power to "reset" the camera (I guess). I then put the battery back in place and WHILE HOLDING THE CAMERA IN THE UPRIGHT (AS IF USING THE CAMERA FOR VIDEO) POSITION, I pushed the "Open/Eject" latch. VIOLA!!! Like I said, it may be dumb luck, but I haven't had the problem again. It may be that gravity helped to take the stress off the ejecting mechanism...dunno???? BTW, when I was having the problem, the mechanism would "click" 3 or 4 times while trying to move the tape out. Good luck!!! I hope this helps someone!

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