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Return Hannspree LCD monitor

I want to return a LCD monitor that I bought 5 days ago, will they charge me the 15% restocking fee???? And if I paid whit credit will they return my money right away??????

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Only the company that you purchased it from can answer that question for you. Sometimes a store manager can waive the restocking fee, but that depends on the store and the manager. CC returns may not always show up right away, I believe they have up to 30 days to process the transaction, but usually happens sooner. Again, check the store that you purchased it from as they will have definite answers to these questions.

Posted on Jul 11, 2008

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Posted on Jan 02, 2017

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Hey cometo,

The return period for most products sold through your local Best Buy™ store is 30 days, but please keep in mind that there are some exceptions. Monitors, projectors, camcorders, digital cameras, radar detectors, video games purchased as used, desktop computers and notebook computers must be brought back to your local store within 14 days of purchase in order to be returned or exchanged.

Additionally, some products are subject to a 15% restocking fee if returned opened and non-defective. Those products are notebook computers, camcorders, digital cameras, projectors, radar detectors, GPS navigation devices, and all mobile (in-vehicle) video systems. For special order products however, the restocking fee is 25%.

Remember that the restocking fee is only charged when the product is returned opened and non-defective - we are unable to waive this fee if you are simply dissatisfied with your purchase.

If you are still unsure and would like further clarification of these policies, I would strongly suggest checking out our return policy FAQ by following the link I've provided below.

http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1117177044087&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

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1 Answer

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