Question about Televison & Video

1 Answer

Return Hannspree LCD monitor

I want to return a LCD monitor that I bought 5 days ago, will they charge me the 15% restocking fee???? And if I paid whit credit will they return my money right away??????

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Only the company that you purchased it from can answer that question for you. Sometimes a store manager can waive the restocking fee, but that depends on the store and the manager. CC returns may not always show up right away, I believe they have up to 30 days to process the transaction, but usually happens sooner. Again, check the store that you purchased it from as they will have definite answers to these questions.

Posted on Jul 11, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Apple Cinema 30 display powers on but nothing on a screen. Hi, Monitor powers on but nothing on a screen. Can anybody tell me what is caused the problem? Could this issue is caused by the...


Try to shine aflashlight on the screen and seeif you see an image. I have a Apple cinema HD 30 (A1083). I have no power. I checked the
power supply and it is good. I bought a main board from ebay. I still had the
same problem so I returned it (minus a 15% restocking fee). I read somewhere
that you have to have the usb cables plugged into the computer for it to work.
Is this true? If so I may have returned the part I needed to make this monitor
work. (just my luck) I bought this monitor for $25 used off craigslist. I am
really excited to get this working. I have heard great things about how
fantastic the dispay is. I am ready to do some gaming on it. I am an electronic
technician but not so familar with this apple monitor. I figured I would turn
to this forum to learn from some apple experts out there. Any imput would be
wonderful in troubleshooting my problem.

thanks

Tommy

Oct 11, 2012 | Apple Cinema HD 30" LCD Monitor

1 Answer

I returned an item that was defective. I paid 30 dollars for shipping and $140 for the item. I received a credit for $112. What gives?


call the company and send them a copy of the receipt and also one from the return and tell them they can't add.it seems like they are charging you a restocking fee or some hidden fee. I would investigate much more than asking out here.

Sep 06, 2012 | Panasonic MC-UL915 Upright Vacuum Cleaner

1 Answer

My cinema hd 30' display will not turn on nor does it look like its getting power


Hello, I have a Apple cinema HD 30 (A1083). I have no power. I checked the
power supply and it is good. I bought a main board from ebay. I still had the
same problem so I returned it (minus a 15% restocking fee). I read somewhere
that you have to have the usb cables plugged into the computer for it to work.
Is this true? If so I may have returned the part I needed to make this monitor
work. (just my luck) I bought this monitor for $25 used off craigslist. I am
really excited to get this working. I have heard great things about how
fantastic the dispay is. I am ready to do some gaming on it. I am an electronic
technician but not so familar with this apple monitor. I figured I would turn
to this forum to learn from some apple experts out there. Any imput would be
wonderful in troubleshooting my problem.

thanks

Tommy

Aug 01, 2010 | Apple Cinema HD 30" LCD Monitor

2 Answers

Monitor


Hi,

Should run normally and in my opinion doesn't even need the external driver. XP would allow several screen resolution settings and to my knowledge, this LCD is capable of max 1440x900.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jul 20, 2008 | Computers & Internet

1 Answer

Screen problems


Is this true???????
Subject: Fw: DON'T USE "CASH"

 I thought this was worth passing on. None of us have money to throw away. Watch where you shop and know their return policy. Sue
The following was shared by Larry Jones -- well worth reading for future Purchases: DON'T USE "CASH" AT BEST BUY ! It is Best not to buy at Best Buy

Snopes.Com: Best Buy Restock Fee ���� �•
Does Best Buy charge a 15% restock fee on returned merchandise?


If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc. And you return the item with the receipt. They will give you your money back if you paid cash, or credit your account if paid by plastic.

Well, I purchased a GPS for my car, a Tom Tom XL.S from "Best Buy".

They have a policy that it must be returned within 14 days for a refund!

So after 4 days I returned it in the original box with all the items in the box, with paper work and cords all wrapped in the plastic. Just as I received it, including the receipt.

I explained to the lady at the return desk I did not like the way it could not find store names. The lady at the refund desk said, there is a 15% restock fee, for items returned. I said no one told me that. I said how much would that be. She said it goes by the price of the item. It will be $45.00 Dollars for you. I said, all you're going to do is walk over and place it back on the self! Then charge me $45.00 of my money for restocking!! She said that's the store policy. I said if more people
Were aware of it they would not buy anything here! If I bought a $2000.00 computer or TV and returned it I would be charged $300.00 dollars restock fee!! She said yes, 15%.

I said OK, just give me my money minus the restock fee. She said, since the item is over 200.00 dollars, she can't give me my money back!!! Corporate has to and they will mail you a check in 7 to ten days.

!! I said "WHAT?!"

It's my money!! I paid in cash! I want to buy a different brand..Now I have to wait 7 to 10 days. She said well, our policy is on the back of your receipt.

I said, do you read the front or back of your receipt? She said well,the front! I said so do I, I want to talk to the Manager!.

So the manager comes over, I explained everything to him, and he said, well, sir they should have told you about the policy when you got the item. I said, No one, has ever told me about the check refund or restock fee, whenever I bought items from computers to TVs from Best Buy. The only thing they ever discussed was the worthless extended warranty program. He said Well, I can give you corporate's phone number.

I called corporate. The guy said, well, I'm not supposed to do this but I can give you a 45.00 dollar gift card and you can use it at Best Buy.I told him if I bought something and returned it, you would charge me a restock fee on the item and then send me a check for the remaining 3 dollars. You can keep your gift card, I'm never shopping in Best Buy ever again, and If I would have been smart, I would have charged the whole thing on my credit card! Then I would have canceled the transaction.

I would have gotten all my money back including your stupid Fees! He didn't say a word!

I informed him that I was going to e-mail my friends and give them a heads up on this stores policy, as they don't tell you about all there little caveats

So please pass this on. It may save your friends from having a bad experience of shopping at Best Buy.



Don't be irreplaceable. If you can't be replaced, you can't be promoted!

Jun 22, 2008 | E-Machines eView 17f3 17" Flat CRT Monitor

1 Answer

Upgrade to D60


Hey mcheng,
Since I am assuming you have opened the D40 the store can charge you a 15% restocking fee, but with an exchange they rarely do. Without the restocking fee you would just pay the difference between the two cameras’ prices. Remember the return/exchange period on digital cameras' is 14 days. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

Jun 09, 2008 | Nikon D40x Digital Camera

2 Answers

BB return policy


Hey cometo,

The return period for most products sold through your local Best Buy™ store is 30 days, but please keep in mind that there are some exceptions. Monitors, projectors, camcorders, digital cameras, radar detectors, video games purchased as used, desktop computers and notebook computers must be brought back to your local store within 14 days of purchase in order to be returned or exchanged.

Additionally, some products are subject to a 15% restocking fee if returned opened and non-defective. Those products are notebook computers, camcorders, digital cameras, projectors, radar detectors, GPS navigation devices, and all mobile (in-vehicle) video systems. For special order products however, the restocking fee is 25%.

Remember that the restocking fee is only charged when the product is returned opened and non-defective - we are unable to waive this fee if you are simply dissatisfied with your purchase.

If you are still unsure and would like further clarification of these policies, I would strongly suggest checking out our return policy FAQ by following the link I've provided below.

http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1117177044087&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 09, 2008 | Sony KDF-E60A20 60 in. LCD HDTV

1 Answer

Key board has no q,r or x thier is p's were the q and r are suppose to be and a h were the x is suppose to be




> >
> > BEWARE BEST BUY new policy. > > MOST ITEMS ARE 25% RESTOCKING FEE NOW.
> > AND YOUR REFUND MAY BE STORE CREDIT ONLY.....
> >
> >
> > Subject: Fw: Best BUY 'S newest trick - PLEASE READ!
> >
> > Well doesn't this just ****!
> >
> > You better know what you're getting is JUST what you
> > want....... or pay one way or another. This is not a good deal to me.
> >
> >
> >
> > BEST BUY, MY FOOT
> >
> > Best Buy has some bad policies....
> >
> > Normally, I would not share this with others,
> However, since this could happen to you or your friends , I decided to share it.
> If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc.,
> If you return the item with the receipt, they will give you your money back
> if you paid cash, or credit your account if paid by plastic.
> >
> > Well, I p urchased a GPS for my car, a Tom Tom XLS
> from 'Best Buy'. They have a policy that it must be returned within 14 days
> for a refund!
So after 4 days I returned it in the original box with
> > all the items in the box, with paper work and cords all wrapped in the
> > plastic. Just as I received it, including the receipt.
> >
> > I explained to the lady at the return desk I did not
> > like the way it could not find store names. The lady at the refund desk
> > said, there is a 15% restock fee, for items returned. I said no one told me
> > that. I said how much would that be. She said it goes by the price o f the
> > item. It will be $45.00 Dollars for you. I said, all your going to do is
> > walk over and place it back on the self! Then charge me $45.00 of my
> money for restocking!! She said that's the store policy. I said if more people
> > were aware of it they would not buy anything here! If I bought a $2000.00
> > computer or TV and returned it I would be charged $300.00 dollars restock
> > fee!! She said yes, 15%.
I said OK, just give me my money minus the restock fee.
> >
She said, since the item is over 200.00 dollars, she cant give me my money back!!!
> >
Corporate has to and they will mail you a check in 7 to
> > ten days.!! I said 'WHAT?!' It's my money!! I paid in cash ! I want to buy a
> > different brand..Now I have to wait 7 to 10 days. She said well, our
> policy is on the back of your receipt.
> >
I said, do you read the front or back of your receipt?
> > She said well, the front! I said so do I, I want to talk to the Manager!.
> >
> > So the manager comes over, I expl ained everything to
> > him, and he said, well, sir they should of told you about the policy when
> > you got the item. I said, No one, has ever told me about the check refund
> or restock fee, when ever I bought items from computers to TVs from Best
> Buy. The only thing they ever discussed was the worthless extended warranty
> > program. He said Well, I can give you corporate phone number.
> >
I called corporate. The guy said, well, I'm not supposed
> > to do this but I can give you a 45.00 dollar gift card and you can use it at
> > Best Buy. I told him if I bought something and returned it, you would charge
> > me a restock fee on the item and then send me a check for the remaining 3
> > dollars. You can kee p your gift card, I'm never shopping in Best Buy ever
> > again, and If I would of been smart, I would of charged the whole thing
> on my credit card! Then I would of canceled the transaction.
> >
> > I would of gotten all my money back including your
> > stupid Fees! He didn't say a word!
> >
I informed him that I was going to e-mail my friends and
give them a heads up on this stores policy, as they don't tell you about
all there little caveats
> > So please pass this on. It may save y our friends from
> > having a bad experience of shopping at Best Buy.
> >
> > Check it out ...
> >
> http://www.bestbuy.com/olspage.jsp?type=page&contentId=1043363607042&id=cat1
>
> >
> >
> >




SpeedO 01.gif
Make every e-mail and IM count. Join the i’m Initiative from Microsoft.

Jun 03, 2008 | GPS

1 Answer

FEES


Hey cap33kla,

Please keep in mind that Best Buy™ stores do charge a 15% restocking fee on products from select categories whenever they are returned both opened and non-defective. Those categories include laptop computers, digital cameras, camcorders, GPS devices, radar detectors, mobile video products and PC/video projectors. Additionally, a 15% restocking fee may be charged if a product is returned with components missing that were included in the original packaging (such as owner's manual, power cords, and other accessories).

If you were charged a restocking by your local store and were not missing any components when you returned the iPod, you may wish to speak with a manager at that store location or a Consumer Relations representative at 888-Best-Buy (888-237-8289) for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

May 30, 2008 | Audio Players & Recorders

5 Answers

Restocking fees


Greetings ossining,

Best Buy ™ stores only have restocking fees on certain items. They are digital camcorders, digital cameras, notebook computers, radar detectors, projectors, mobile video, and gps units. The restocking fee is 15%. This applies if the unit has been opened.

I hope this helps!

Thank you,

Dorothy
Go Ahead. Use Us.

May 27, 2008 | Digital Products Escient SE-D1 FireBall...

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

72640 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

yadayada
yadayada

Level 3 Expert

70374 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...