Question about HP Photosmart C4150 All-In-One InkJet Printer
No physical paper jam in machine, (from HP website) tried pressing OK and Help keys at same time and also tried unplugging and replugging while holding OK and Help keys simultaneously. Neither have cleared the paper jam msg. Website then suggests "servicing your product". Is there anything left to do other than taking it to a repair shop (I'll just buy a new machine for almost the same amount of money)
1) UNPLUG IT FIRST ... then take off the left side cover ... the envelope thing comes off by squeezing the lock tabs in slightly (they are on top and bottom off the envelope thingy near the front and you can just see the slots of the lock tab when you open it up ... press in the middle of the slots ... press the top one down while opening ... and bottom one up). Now you should be able to remove it and see two torx screws ... remove them and remove the cover.
2) You will see a few large gears and a clear plastic disc with some numbers on it. Gently turn the gear closest to the front corner of the printer ... the clear disc should turn too ... but if it doesn't, this is likely your problem. If it doesn't turn with the other gears, gently turn it at the same time you are turning the gears to free it. After it turns with the gears, align the square to the bottom.
3) Finally, slide the printer cartridges to the center of the printer carriage.
4) Now put it all back together and try it.
Posted on Aug 02, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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