Question about VuPoint DV-DV1-VP Camcorder

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Devise manager shows yellow

What should I do?

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Double click on it, whats the device status?

Posted on Jul 06, 2008

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When i install software cd at last the error shows cannot confirm a connection with camera.


You need to open Device Manager
On XP:
  • Open Control Panel
  • Change the view to CLassic View
  • Double click System
  • Click on Hardware Tab
  • Click on Device Manager
  • You will notice a yellow triangle on the driver, right click and delete it
  • Disconnect the camera and reconnect it and the software should install properly
On Vista/7:
  • Open Control Panel
  • Change the view to Classic view or large icons in 7
  • Double click on Device Manager
  • Follow the above steps
Hopefully you should have a working camera.

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Check the Device Manager in the computer to see if it is listed as well as the driver is installed.

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Sounds like your USB driver in your computer is corrupt try updating your USB driver by right clicking my computer, click properties, click hardware, click devise manager, scroll to Universal serial bus controllers and try updating the drivers if one has a yellow mark next to it that’s the one to go for.
You can uninstall one by one and reboot and the wizard will reload that particular driver saying new hardware found normally one of 27C8, 27C9, 27CA, 27CB, 27CC anyway try them all one after the other.
Hope this solve your problem.

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It seems this is not the first time you connect this camera to your PC. Have you tried to check your PC's device manager? right click "My Computer" then click "Manage" then "Device Manager" check for some yellow mark it could be your camera, if so, right click your device and click update. Hope this helps

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1 Answer

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carefully open the camera cover on the right hand side when looking from the front.reach your finger to the flat cable from the lens that ends up as a connector on the main board. Press this connector firmly back into position and reaasemble camera. be carefull not to damage firewire flat cable that is attached to the rear part of this cover, therefore it is necessary to lift this cover just a few mm for your finger to get through.

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It sounds like it could be a hardware issue. You may need to check under your computer to see if the camera is showing up there. If it's not, check your device manager to see if the camera shows up there. If it shows up with a yellow icon next to it, you may need a driver and you can try to update it via the automatic update by right clicking on the device. Also if you have more than one device showing up there, you may want to disable or power off the other device and any other imaging software that may be conflicting with the connection.

Hope this helps!

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