Question about Dell Alienware Area-51 Gaming Desktop Computer (Intel Core i7 930 640GB/12GB) (DPPCPW11)

1 Answer

I've got a Dell Alienware Area-51 Gaming Desktop Computer (Intel Core i7 930 QC 1TERABYTE/12GB) (DPPCPW11) PC Desktop, I've had it for about a month now. I hardly ever turn it on and now for some reason it won't start when i plug it up, The vents activate/move, the internal/back lights turn on, (the green light behind the power supply doesn't turn on) might be that? The power supply makes a clicking sound when I push the front end power button, but the power supply and the computer doesn't start up.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 219 Answers

Yep sounds like a bad PSU. There should be a warranty on this thing so I would call Dell and tell them the problem and they should be able to get the problem fixed for ya, the only thing is that you may have to ship it to them cause I don't think they'll take your word for it. But I would definitely call Dell at least you'll know your options then.

Posted on Oct 17, 2013

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: dell dimension 5100, power light orange

I have found this kind of problem to be related to one of two things. It will be either the power supply or the motherboard.

Test points to try would be...

Power supply:

When the issue occurs, unplug the power cord from the computer and look for the red toggle switch (it will have 115/230 in white lettering) on the back of the power supply. Toggle this back and forth a couple of times making sure that it is PUT BACK TO THE 115 setting before plugging in and turning on again!!!!!!!!! Plug the power cord back in and if it starts up immediately, the power supply is going bad. This is only a temporary fix as it will quit completely in a rather short time.

Motherboard:

Shut the machine down, unplug the power cord from the computer, open the case and inspect EVERY CAPACITOR on the motherboard. Capacitors are the little round pieces with with a silver top stamped with a letter (T, K, X. Y etc..). Look for ones that are buldging or oozing. It will look like a battery that has gone bad with corrosion. Should you find a capacitor like that you should be able to call Dell and have them replace the motherboard even if it is out of warranty.

One thing to note would be, if your issue happens to be bad capacitors, your machine will just shut down as if someone unplugged your computer without warning. When you start it back up again you should get an error saying your "System was shutdown due to a thermal event". This is the classic tell tale sign of bad capacitors.

Unfortunately either way you will end up having to call Dell for a replacement part of a power supply or a motherboard. Hope for the latter because if it is a capacitor problem, Dell should replace it for free. Plus the motherboard is one of the more costly expenses of computer repair.

Good luck.

Posted on Jan 27, 2008

  • 85 Answers

SOURCE: dell dimension 5100, power button has turned orange

If under warranty contact Dell? I had this same problem, a new motherboard and fan assembly fixed this problem. Bad capacitors on the motherbard.

Posted on Apr 12, 2008

  • 31 Answers

SOURCE: amber light on power button of Dell Dimension 4500

ok - the amber light of doom on a dell means one of two things - either your power supply is pooched - or your motherboard, If under warranty dell will send out a friendly tech to replace them - if not it will cost you a bit. get the price and consider if it worth upgrading instead. Contact your dell rep or dell tech support and see what they say

cheers Pete

Posted on Nov 30, 2008

  • 76 Answers

SOURCE: i have a Area 51 Desktop with a i7 930 ans 2

Some Vista and Windows 7 PC's have had issues coming out of sleep mode due to hardware problems. Try holding to power button for 5 seconds or so to force a shutdown, then power on as normal after a minute or so off. THIS WILL LOSE YOUR CURRENT SESSION AND ANY UNSAVED WORK! You have been warned :P
Best of luck!

Posted on Mar 02, 2011

Testimonial: "thanks ill try it"

  • 9 Answers

SOURCE: i have a Area 51 Desktop with a i7 930 ans 2

Process of elimination, unplug, all cd-rom drives from the motherboard, ANY extra hard drives except for the one with your operating system, and any other add-in devices. Also remove your second video card. You should now only have ONE video card plugged in. Turn on, see what happens. If same thing again, turn off, replace the single video card with your other one. You should still ONLY have one video card plugged in. Turn on, see what happens.
The reason you are doing this is to eliminate the possibility of any other conflicts, and to verify that both cards are working.
Now, if you DO get video back, you can start plugging things back in, ONE-BY-ONE, turning on the PC after each thing is plugged back in, to verify that you are still getting video.
Hope that helps, let me know what happened.. ~theagentcy

Posted on Mar 02, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

What would cause the monitor to go black while playing various games.


Being that its so new, i would just send it back for warranty work. Sounds like a video/graphics card going bad.

May 13, 2014 | Dell Alienware Area-51 Gaming Desktop...

1 Answer

I cant connect to wifi please help


Right click on the internet icon in bottom toolbar open network and sharing set up a new network or set up a new router or access point it will then search for any internet connected devices.
Right click in bottom toolbar select toolbars desktop this will place Desktop >> in the toolbar click on >> then control panel Network and Internet , internet options all control panel all items internet options connections set up a new connection.
Make sure the never dial a connection circle is ticked.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=420860 - Issue0_1
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=420860 - Issue0_3
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=420860 - Issue0_5

Jul 19, 2013 | Dell Alienware Area-51 Alx Gaming Desktop...

1 Answer

My desktop sounds like its on but the monitor, keyboard & mouse don't seem to also when I press the power on button after a little while it beeps about 4 times.


DELL BEEP CODES
Beep Codes Beep Code Description Failure Coverage 1 System Board: BIOS ROM failure System Board, covers BIOS corruption or ROM error 2 Memory No Memory / RAM detected 3 Chipset Error (North and South Bridge Chipset DMA/IMR/ Timer Error for Intel platform); Chipset Error System Board Chipset Failure Time-Of-Day Clock test failure. Gate A20 failure Super I/O chip failure Keyboard controller test failure. 4 RAM Read/Write failure Memory failure 5 RTC Power Fail. CMOS battery failure 6 Video BIOS Test Failure Video card / chip failure 7 CPU Cache Test Failure CPU failure 8 LCD LCD failure

Feb 02, 2013 | Dell Alienware Area-51 Gaming Desktop...

1 Answer

How do you get pass the password i forgot it


Lost Windows password:


  • Login as Administrator. Try with no password (load safe mode if you don't see Administrator). Press F8 during boot to access Safe Mode.
  • Login as other user (if other user is available) and manage users. Must be an administrator.
  • Reformat computer.
  • Use 3rd party software to remove password. Like http://www.top-password.com/reset-windows-password.html

Oct 06, 2012 | Dell Alienware Area-51 Gaming Desktop...

1 Answer

M11x audio does not work


Can you give a little more information please. Any new programs added? Any changes made to the computer?

Jun 13, 2012 | Dell Alienware M11x Gaming Laptop Computer...

1 Answer

Hi, Upon boot up I recieve a Thermal Error on my Aurora R3 Alienware. I have BIOS A05. Therefore I cannot access the Alienware Control Centre. Do you know how I could fix this? Many Thanks in...


Download the latest BIOS update from the Dell support website. After downloading the update then install it.

After the update just restart the computer.

Jun 24, 2011 | Dell Alienware Aurora-R3 Gaming Desktop...

1 Answer

I have a Area 51 Desktop with a i7 930 ans 2 hd5870's it turns on but no video or no beeps any ideas? was working fine left it for the night went into sleep mode and then no video


Some Vista and Windows 7 PC's have had issues coming out of sleep mode due to hardware problems. Try holding to power button for 5 seconds or so to force a shutdown, then power on as normal after a minute or so off. THIS WILL LOSE YOUR CURRENT SESSION AND ANY UNSAVED WORK! You have been warned :P
Best of luck!

Mar 02, 2011 | Dell Alienware Area-51 Gaming Desktop...

Not finding what you are looking for?

Open Questions:

See all Dell Alienware Area-51 Gaming Desktop Computer Questions

Dell Alienware Area-51 Gaming Desktop Computer (Intel Core i7 930 640GB/12GB) (DPPCPW11) Logo

Related Topics:

110 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Clive
Clive

Level 3 Expert

4345 Answers

Alun Cox

Level 3 Expert

2679 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...