Question about Dell Alienware Area-51 Gaming Desktop Computer (Intel Core i7 930 640GB/12GB) (DPPCPW11)
Yep sounds like a bad PSU. There should be a warranty on this thing so I would call Dell and tell them the problem and they should be able to get the problem fixed for ya, the only thing is that you may have to ship it to them cause I don't think they'll take your word for it. But I would definitely call Dell at least you'll know your options then.
Posted on Oct 17, 2013
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Posted on Jan 02, 2017
I have found this kind of problem to be related to one of two things. It will be either the power supply or the motherboard.
Test points to try would be...
When the issue occurs, unplug the power cord from the computer and look for the red toggle switch (it will have 115/230 in white lettering) on the back of the power supply. Toggle this back and forth a couple of times making sure that it is PUT BACK TO THE 115 setting before plugging in and turning on again!!!!!!!!! Plug the power cord back in and if it starts up immediately, the power supply is going bad. This is only a temporary fix as it will quit completely in a rather short time.
Shut the machine down, unplug the power cord from the computer, open the case and inspect EVERY CAPACITOR on the motherboard. Capacitors are the little round pieces with with a silver top stamped with a letter (T, K, X. Y etc..). Look for ones that are buldging or oozing. It will look like a battery that has gone bad with corrosion. Should you find a capacitor like that you should be able to call Dell and have them replace the motherboard even if it is out of warranty.
One thing to note would be, if your issue happens to be bad capacitors, your machine will just shut down as if someone unplugged your computer without warning. When you start it back up again you should get an error saying your "System was shutdown due to a thermal event". This is the classic tell tale sign of bad capacitors.
Unfortunately either way you will end up having to call Dell for a replacement part of a power supply or a motherboard. Hope for the latter because if it is a capacitor problem, Dell should replace it for free. Plus the motherboard is one of the more costly expenses of computer repair.
Posted on Jan 27, 2008
If under warranty contact Dell? I had this same problem, a new motherboard and fan assembly fixed this problem. Bad capacitors on the motherbard.
Posted on Apr 12, 2008
ok - the amber light of doom on a dell means one of two things - either your power supply is pooched - or your motherboard, If under warranty dell will send out a friendly tech to replace them - if not it will cost you a bit. get the price and consider if it worth upgrading instead. Contact your dell rep or dell tech support and see what they say
Posted on Nov 30, 2008
Some Vista and Windows 7 PC's have had issues coming out of sleep mode due to hardware problems. Try holding to power button for 5 seconds or so to force a shutdown, then power on as normal after a minute or so off. THIS WILL LOSE YOUR CURRENT SESSION AND ANY UNSAVED WORK! You have been warned :P
Best of luck!
Posted on Mar 02, 2011
Testimonial: "thanks ill try it"
Process of elimination, unplug, all cd-rom drives from the motherboard, ANY extra hard drives except for the one with your operating system, and any other add-in devices. Also remove your second video card. You should now only have ONE video card plugged in. Turn on, see what happens. If same thing again, turn off, replace the single video card with your other one. You should still ONLY have one video card plugged in. Turn on, see what happens.
The reason you are doing this is to eliminate the possibility of any other conflicts, and to verify that both cards are working.
Now, if you DO get video back, you can start plugging things back in, ONE-BY-ONE, turning on the PC after each thing is plugged back in, to verify that you are still getting video.
Hope that helps, let me know what happened.. ~theagentcy
Posted on Mar 02, 2011
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