Question about Apple iPod touch

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Price match??? I was wondering if Best Buy price matches??? as in if i find the same product for less at a different store will best buy match that price? For price matching, how do we prove that the other store has the item in stock at the specific price without it being a clearance? Can I just print the internet ad from the other store?

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That would be a question for Best buy, easist way to find it is just calling your local best buy and asking them, Although I willing to bet that they don't price match.

http://www.bestbuy.com/ or 1-888-BEST BUY (1-888-237-8289)



Posted on Jul 06, 2008

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Returning Ipod


Hello DDDBBB,

The service plan that you purchased allows you to get your iPod repaired if it has a hardware failure during the lifetime of the service plan. You can take the unit into your local Best Buy store to get service.

You may also qualify for our rapid exchange program. If your local Best Buy store determines that the item is defective they can have a refurbished iPod drop-shipped to you as an exchange. You can ask the store for more details.

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Can you "price match" online prices?



Hello rj3212,

Best Buy™ stores will price match competitor's stores in their same local area. However, Best Buy does not price match any online-only offers, so would price match a competitor's website only if the price is also available in the competitor's local store. BestBuy.com does not price match any competing prices.

Some other exclusions apply. For Best Buy's full Price Match Policy follow these links: Best Buy store price match policy -- BestBuy.com website price match policy..

Best Regards
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60GB ipod from best buy online as refurbished


Hello cslp,

I believe that you purchased the item online (based on the title of the post) but I am confused about your listing the product "as refurbished." Best Buy stores and the BestBuy.com website do not sell refurbished iPods. We only sell new items, which I believe you item is new based on the fact that you say it was in a sealed box.

If you purchased the iPod from a Best Buy store you can get a full refund or exchange on the item within 30 days of purchase as long as you have the receipt and as long as the product is in new and resellable condition. If you purchased the product from www.BestBuy.com then you can likewise make a return within 30 days or receiving the product.

If for some reason you are past the 30 day return period, there is a one-year manufacturers warranty on iPods. Your local Best Buy store should be assisting you in having the unit sent out for service under the warranty as long as the unit is under warranty.

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Price Matching Policy


You need to call Sandisk to find this answer - we are a third-party/neutral tech support service. Generally, they will not honor any coupons, and you will find your best deals from online stores rather than physical stores.

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Price Matching Policy


Hey Dave in MA,

Essentially what your local Best Buy™ store requires to perform any kind of price match is confirmation of our competitor's sale price. This can take the form of a weekly store advertisement, sales receipt, printed sales quote, or even a printed web page as long as the online price is being honored by a brick-and-mortar store in the same area.

Please remember that Best Buy™ stores are not able to price match web-only pricing or web-only companies (like Amazon or eBay), and that we can only price match local competitors. What constitutes a local competitor varies from store to store, but a good rule of thumb is that the stores must be within the same metro area for a price match to be honored.

Additionally, keep in mind that we are only able to honor current pricing and that other special offers (such as special financing, bundle packages, and rebates) cannot be matched.

Hope this helps you out.

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FEES


Hey cap33kla,

Please keep in mind that Best Buy™ stores do charge a 15% restocking fee on products from select categories whenever they are returned both opened and non-defective. Those categories include laptop computers, digital cameras, camcorders, GPS devices, radar detectors, mobile video products and PC/video projectors. Additionally, a 15% restocking fee may be charged if a product is returned with components missing that were included in the original packaging (such as owner's manual, power cords, and other accessories).

If you were charged a restocking by your local store and were not missing any components when you returned the iPod, you may wish to speak with a manager at that store location or a Consumer Relations representative at 888-Best-Buy (888-237-8289) for further assistance.

Hope this helps you out.

Sincerely,
Aaron
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