Question about Epson Stylus Pro 9600 InkJet Printer

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EPSON 9600 I am getting message, ( communications error, check all connections and make sure power is on. If power was turned off during printing, cancel the print job.) Everything is urned on and all connections are secure.

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If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

http://www.fixya.com/support/t5192341-epson_photo_1400_paper_feed_ink

Posted on Oct 04, 2010

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Try to reset the settings in the printer panel inside the printer setup menu. try to choose the initialize all. then observe your printer operation.
manual for troubleshooting options OR check the manual here :
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=14397&prodoid=19302859

Posted on Jul 25, 2008

  • LORETO LACARON
    LORETO LACARON Jul 26, 2008

    his the error code
    E9 The connected digital camera / video camera does not support Camera
    Direct Printing
    E14 The Ink cartridges whose destination are wrong
    E15 Ink cartridge is not installed E16 - Ink remaining is unknown
    E16 -E19 Failed to scan head alignment sheet
    E22 Carriage error
    E23 Paper feed error
    E24 Purge unit error
    E25 ASF(cam) sensor error
    E26 Internal temperature rise error
    E27 Waste ink absorber full or platen waste ink absorber full
    E28 Ink cartridge temperature rise error -
    E29 EEPROM error
    E33 Paper feed position error
    E35 15 USB Host VBUD overcurrent error - USB
    E37 17 Abnormal motor driver error
    E40 20 Other hardware error
    E42 22 Scanner error
    E2-2 No paper (ASF)
    E3-3 Paper jam
    E4 No ink
    E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
    or the ink cartridges are not installed properly
    E8 Waste ink absorber full, or platen waste ink absorber full




    First, download the software at http://www.box.net/shared/4yblbn34kg

    Secondly, to run the software your printer has to be in service mode. Do that by
    - unplug cable
    - press and hold "power" button
    - plug cable
    - press "resume" and release
    - release the "power" button
    At this stage, your computer will detect a new hardware

    Run the software.


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1 Answer

Communication error epson printer


To help you troubleshoot the issue with the Epson Printer for communication error, please follow the steps given below:
- Make sure that the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly.
- Turn off the printer and check the power cord connections between the printer and the electrical outlet. Then turn the printer back on.
- Make sure that the printer is selected in your application software.
If issue persist, please follow the communication error troubleshooting link given below, which may resolve the issue:
https://files.support.epson.com/htmldocs/r800__/r800__rf/trble_1.htm#error%20indicators%20b

If issue persists, it is recommended to contact Epson Customer Support Center
http://www.epson.com/cgi-bin/Store/jsp/Landing/about-epson_contact-us.do?UseCookie=yes

GuruAid.com

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How long did you shut off the machine and computer? Some need at least one minute to lose the query. If you can, try another Epson cartridge and see if this is the problem. It literally can not find a full cartridge of ink. Take it out, reinstall it. Make sure it is the brand that you used to use, some don't have the same lead position. Hope it helps.

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I am Eric, I have this error message on my epson stylus pro 9600, SERVICE REQ. 00010004


Hi,

Service Request errors in the range 00010004 - 000101D are related to a carriage movement problem. In some instances like paper jams, the carriage locking tab may be partially pushed in, causing the carriage locking mechanism to put a drag on the carriage or lock the carriage completely. This will cause a carriage error. Make sure the carriage locking tab is pulled to the left. Then turn the printer's power off and release the carriage by pushing down on the cutter blade. Slide the carriage to the left and look for any paper that also may be restricting the carriage from moving freely.

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Hopethis helps. If it does, please accept and rate the solution! Contact me withany more questions you may have. Thanks for using FixYa!

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Are you sure it is a 'command error' and not a 'communication error'. I could not find anything on a 'command error' but did find this on a 'communication error'.


Q: Why am I getting a communication error when I try to print?

A: Check the following if you are getting a communication error when printing:

Make sure the type of driver you installed matches the ink type in the printer. Verify the ink type by checking the part number on the ink cartridges.

Make sure the printer interface setting matches the connection type you're using. By default, the printer interface should be set to Auto, which supports all connection types.

Check the physical cable connection and make sure the cable is not be longer than 10 ft. You may want to replace the cable.

You may also get communication errors if the printer name is not set correctly. Contact EPSON at (888) 377-6611 or (562) 276-1305 to get instructions on how to verify this.


You might want to check to see if you have the current drivers for your printer and operating system; a new driver can be downloaded here.

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Normal 0 Driver could be corrupt.
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