Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Ice bucket will not come out

When you press the button the ice bucket will not come out. Refrigerator is less than six months old. Also we can't ever get the light in the freezer to keep working.

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  • 330 Answers

Call the company to fix it, you have one year factory waranty.parts and labor.

Posted on Jul 10, 2008

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1 month old Samsung RF28HFEDTSR. No ice in upper ice compartment. All Ice drops to bucket in freezer section. I press reset button it dings and soon one group of ice falls in upper bucket.


I believe something's wrong with your new ice maker. Are you sure that the ice maker is not turned off on the display? And take a little bit of time and go through your user manual if you don't have the user manual let me know I will send you one
http://c.searspartsdirect.com/mmh/pd_download/lis_pdf/OWNM/1509233L.pdf

Appliance 911 Sea Breeze

Sep 02, 2016 | Samsung Refrigerators

1 Answer

Ice maker ice jam


Not a whole lot you can do but to keep the frost down.
If you are able to move the items in the freezer to another freezer and let it sit overnight, all your problems will melt away....
Until a couple months later when it builds up

Make sure to double check your freezer is sealing correctly, bad gasket causes moisture to be sucked in.

Here are some basic ways to slow the buildup


How to Avoid Freezer Frost

Feb 10, 2016 | Samsung Refrigerators

1 Answer

Can this ice maker be set to make more ice? And faster?


Icemakers cycle cubes from the air temperature inside the freezer so you can't do much to increase speed except adjust the freezer control colder. As to the bucket not filling, most icemakers have a feeler arm or plastic paddle that is suppose to sense the ice level in the bucket. Make sure the feeler arm or paddle at the bottom is free and no sticking or hitting anything. It needs to move freely ask the icemaker dumps the cubes. If your refrigerator is less that a year old it should be under warranty and a free repair to you.

Apr 30, 2015 | Samsung RF4267HARS Stainless Steel French...

1 Answer

Ice smells like mildew! We purchased the refrigerator/freezer new 6 months ago. It does not seem to be a problem caused by other foods in the freezer. Model number: FFTR2126LW


Mildew smell in your ice is caused by one of three things. 1. Old, dirty, clogged water filter 2. Bad water quality from your house water supply 3. Ice that has not been used and sits in the bucket for time can become stale tasting.

Sep 01, 2011 | Frigidaire FFTR2126LW Top Freezer...

1 Answer

Whirlpool Side by Side Refrigerator Wont dispense ice


if you lift out the ice bucket you will see the "gear" that turns the auger. The gear is metal but the part on the bucket is plastic and this can become stripped out. Also check that there is not ice frozen around the bottom of the bucket where an ice cube may have lodged the chute door partially open and melted some of the ice in the bottom creating a blockage.

Nov 06, 2008 | Whirlpool GC5SHEXNS Side by Side...

1 Answer

Ice maker problems


If the ice bucket is over filling there may be a problem with the ice maker as this should stop making ice when the bucket is full. The ice in the bucket can freeze together just due to the weight of ice cubes . I suggest you check the ice within the bucket is all broken up and not frozen into big lumps

Aug 23, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

3 Answers

Ice maker doesn't make enough ice to supply two senior citizens. This is the 2nd refrigerator we have had installed this month. What can we do to increase the amount of ice it puts out. The ice bin has...


Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
If your freezer is producing 50 to 90 cubes per day, try the following:
  • Set the freezer temperature display to a lower setting. Freezer temperature must be 5 degrees Fahrenheit or less for the ice maker to work properly.
  • Make sure that the water valve on the refrigerator water supply line is completely open. You can find the water valve where the refrigerator water supply line taps into your house water line.
  • If you have a water filter in your refrigerator, change the filter cartridge. For instructions, see your Users Manual.
If you want your freezer to produce more than 120 ice cubes in a day, try the following:
  • An ice maker typically makes 1 tray of ice every 90 minutes. To shorten the amount of time the freezer takes to produce a tray of ice, set the freezer temperature display to a lower setting.
  • If your refrigerator has a Power Freeze function, press the Power Freeze button to speed up the ice making process. In the Power Freeze mode, both the compressor and the freezer fan run for 10 hours continuously. The ice making interval is reduced from 90 minutes to 55 minutes. If the ice bucket fills in less than 10 hours, Power Freeze stops automatically.
NOTE: If you have just installed your refrigerator, it will take 6 to 12 hours for the refrigerator to produce ice.
You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.

Feb 06, 2008 | Samsung RM255LASH Side by Side...

2 Answers

Whirlpool side-by-side refrigerator ice dispenser


First pull out the ice bucket and close the door.  Set for cubed ice.  Press the button for ice to come out and listen for a loud clunk noise.  That is the sound of the solenoid.  You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down.  Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into.  If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work.  If solenoid is not working then it will need to be replaced.  Let me know what you find.

Oct 13, 2007 | Whirlpool Gold White-on-White 21.9 cu. ft....

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