Question about Audio Players & Recorders
What's a mix stick? We need your model # and manufacturer. Are you talking about the Disney Mix Stick? Make sure the files are in mp3 format - i know it says that it will play WMA files, but that was before DRM encryption came along. Also, this player is not compatible with iTunes. This product does not have a manual available that I can find - IF AND ONLY IF your songs are already in mp3 format, and the player is still not working, double check the manual to see if there is a reset button.
If all else fails, this website will give you helpful info, including the phone number to get help on this product:
Posted on Jul 06, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Disney Mix Stick 2.0 MP3 Player
How do I add songs to my Mix Stick 2.0?
Hook the Mix Stick 2.0 up to an available USB port on your computer using the provided USB cable. Once the computer finishes loading the drivers for the Mix Stick 2.0, you can open the My Computer icon (or Computer in the Start Menu if you have Vista) and see the Disney Mix Stick 2.0 icon or the Removable Disk icon. You can then drag and drop your songs into the Mix Stick 2.0 or use the Sync feature in Windows Media Player to sync your existing tracks from Windows Media Player to the Mix Stick 2.0. Be sure to properly disconnect the Mix Stick 2.0 from your computer.For further assistance with this issue, please watch our video tutorial located here for a step-by-step walkthrough of this process.
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