Question about Intel Motherboard

6 Answers

Unable to POST MB

Hi I have just finished my new build and have a problem.
when I turned the power on the computer lit up and the fans started OK
The Initial MB setup screen started but only flashed on every five seconds with the prompt "press DEL to enter Bios setup". Nothing happens, the light on the mouse flashes when the setup screen appears then goes off and the keyboard doesn't seem to work, cant get the caps or number lock to stay on. I tried a ps2 keyboard but same result apart from nothing appears on the monitor with that..
I then removed the MB from the case tried with one stick of RAM, alternated slots but same result. Set up screen appears for one second then a blank screen for five seconds. Locks will not stay on the keyboard, they go off every five seconds with the screen image. Jumpers seem set ok on CMOS. Everything has been bought to the MSI specs.
Any advice would be greatly appreciated

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  • 4 more comments 
  • karljay Jul 06, 2008
  • karljay Jul 06, 2008

    I cannot get into the BIOs there is no response from any key on the keyboard.

  • karljay Jul 06, 2008

    Ok so I download updated Bios to a disc on my old pc, so then do I hook the board back up to my new build put the disc into the drive and will that put the updated BIOs into the MB even tho it has no O/S or the likes installed yet ?

  • karljay Jul 06, 2008

    This is a brand new board even though its a couple of years old now it is still unused.

  • karljay Jul 06, 2008

    Hi this board had no socket to connect my monitor so I had to add an Nvidia 7200GS card. This is in the PCI express slot. That is all this MB has PCI slots it is not VGA compatable according to the manual.

  • karljay Jul 06, 2008

    So can I hook the MB up to my new build and put a disc into the drive, say the O/S disk or BIOs update and would the board take this info in ????

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6 Answers

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Try to remove motherboard battery and put it back after few seconds.if problem persists then you need to replace your motherboard becuase your motherboard bios may be corrupted . you can visit the below site

http://rma.msi-computer.ca/

Posted on Jul 06, 2008

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Basic steps :
Check Ram + Processor
See manual to enter BIOS,it may be del key or any function.check manual for entering bios.
select boot device.
if you wan to install operating system .make first boot drive to cd/dvd rom and second boot drivet to hard drive.
check whether now it works.

if you have 2 ram ,take it out and check with single ram,and if that don't works try the second one.

also check the cmos battery if its faulty you will not be able to save the BIOS settings.

check the smps(power supply.)

Posted on Jul 06, 2008

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Search for any MSI drivers updates at
http://drivers.softpedia.com/get/MOTHERBOARD/MSI/

Posted on Jul 06, 2008

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HI,

Normally, you don't want to add any device cards until you have the video display adapter setup and updated. This is the first step in setting up a new MB or Rig.

Does your board have an onboard display adapter and did you add one in as well?

And, you're right bout booting up with a USB keyboard until your MB's drivers are installed on request of the OS while booting to Windows with the new hardware. Use a PS2 keyboard and mouse until your USB ports are setup and working.

If you do have an onboard display adapter move your video cable over to that vga/dvi port and boot again. You will probably get your setup screens okay after that. In the bios setup screens is a value you can set for the bios to use your onboard vga or PCIe external. Use the onboard until you've setup your external in your Windows desktop. Have your MB's CD/DVD in the disc drive bay during bootup so you can point to the driver location as Windows boots up and wants add drivers for you board.

Don't hesitate to ask for more information, and don't forget to remove all add in device cards initially, then add one at a time once your MB drivers are installed and your external vga adapter is working correctly. BTW, you can switch from onboard to add in anytime with your vga cable. It doesn't carry power so there is no risk in doing this. Your PS2 ports do carry power and should only be removed when the PC is shut off.

Regards,
Worldvet

Posted on Jul 06, 2008

  • Glenn Rogers
    Glenn Rogers Jul 06, 2008

    Hi,

    Before you proceed there are a few things to know.

    If you've never flashed a bios before, really really consider what it is you are about to do here.

    Updating a bios is not guaranteed to fix your issue. And flashing a bios is a radical treatment.

    If you chose to do this understand you may actually fry your bios and you will have a dead board on your hands.

    Once you have a bootable floppy with the 'flash' program on it and the new bios file on it, you type the name of the flash bios program. At this point, make a BACKUP of your current bios. A failure to do this will put you behind the 8 ball should the flash fail.
    Also, be certain your PC is on a battery backup before flashing and while it is flashing DO NOTHING, don't touch anything.

    I think your best advice at this point is to phone MSI and tell them what is going on and get their advice.

    You state you have never done this before and you should strongly consider having someone with experience sit at your machine who can look things over and use their intuition and background to make decisions.

    Above all, when in doubt, stop. Wait a day and come back again. Better yet, find your local neighborhood guru and get their help or call in a pro to help you LEARN how to setup a motherbaord.

    Regards and Good Luck,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Jul 06, 2008

    Here is the contact information for

    MSI Computer (Canada) Ltd.

    30 Shields Court, Unit #2

    Markham, Ontario

    L3R 9T5

    Fax: (905) 470-8797









    OPENING HOURS :

    Monday to Friday : 09:30AM (EST) to 05:30PM (EST)

    Saturday & Sunday : Close
    MSI. As I stated above, contact them and try to get a start and handle on this board They may be aware of issues that can be easily solved or they know if they have a dead board out there and yours is one of them.

    This, I know, will not result in you giving me a Fixed rating and ultimately save you your 9.95. But, I am not going to fool you into thinking we can solve your problem with a BS answer that will only turn you off to ever using FixYa again.

    In the future if you need help again, do NOT use Live Chat for an issue like this and probably do not user Premium Support either, post in the free area and most of us will be glad to help you from there. I kid you not. Most of us "Old Guys" who've been doing this for over 20 years are more than happy to help you out and get started as a newbee builder and get off on the right foot. In the end, htere is nothing so satisfying as getting your frist build completed. But, and to be really honest, your first one is a real baptism, that requires courage and guts and mostly the abillity to Ask For Help.

    See you on the free boards in the future.


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Check that the CPU fan is well in place and working, MB can also shut down for overheating.
If fan is ok, then the bios has a problem. In this case all tou can do is resetting the CMOS, either connecting the jumper for cmos reset or removing the battery for few seconds. Remove the battery if you are not sure how to use reset jumper.
If this does not work then the cmos is defective. In this case you need to download the latest bios version for your Motherboard using a different computer.
After you download CD or Floppy bootable bios update you start the MB booting from cd or floppy with bios update disk inside.
If it still does not fix it, then probably the chip is fried, then replace MB.

Posted on Jul 06, 2008

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  • 6,487 Answers

Try first resetting your BIOS configuration to bring it to its default settings and that should do the trick....

Hope that helps.........

Posted on Jul 06, 2008

  • 3 more comments 
  • Mark Gil
    Mark Gil Jul 06, 2008

    Reset the bios using the Jumper Settings , you can read the steps on the user manual of your mothere board...

  • Mark Gil
    Mark Gil Jul 06, 2008

    It will be impossible for you to update the BIOS if the pc is not responding... try first clearing the CMOS settings....

  • Mark Gil
    Mark Gil Jul 06, 2008

    Follow this to clear the CMOS..



    The PCA-6190 single board computer contains a jumper that can erase

    CMOS data and reset the system BIOS information. You can clear

    CMOS by shorting 2-3 pin while the system is off. Then return to 1-2 pin

    position. Avoid clearing the CMOS while the system is on; it will damage

    the mainboard.

  • Mark Gil
    Mark Gil Jul 06, 2008

    Don't forget to Reset the BIOS that will do a bit of a trick on this problem....

  • Mark Gil
    Mark Gil Jul 06, 2008

    Yes you can do that for as long that this is really not a problem with *********** board..

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