Question about Canon Office Equipment & Supplies

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I have a i 9100 printer. Had used an old I mac and everything was rosy. Got a new I Mac and am not enjoying the same software. With the old Mac, the printer would let me know how much ink was left. The new one will not. On the old Mac, the printer box would let me pick the kind of paper I was using. The new one will not. The printer driver is the same but the reaction of the computer is definitely different.

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  • bigalcolfax Jul 06, 2008

    I am happy to know that there was nothing that I am doing wrong! I will contact Canon to see if there is a driver that will make my new Mac happier.

  • bigalcolfax Jul 06, 2008

    I downloaded the canon driver for Mac os.  Do I now have two printer drivers on the hard drive?  Do I need to trash the driver I loaded from CD in order to see if the download drive is any better?


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  • Canon Master
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Well there is not much you can do about this, it is the way it works

Posted on Jul 06, 2008

  • Ginko
    Ginko Jul 06, 2008

    every time a new Mac OS version is released, the risk is that some of the device do not work the same way with the new OS. In some case the device may not even be accepted at all.
    All you could do is getting a copy of the old Mac OS and installing it on the new Mac, I strongly suggest not to proceed in this direction, as installing an old Mac Os releas onto a new Mac will give more troubles than benefits.
    Guess you have to cope with the problems caused by the new OS until (and if) Canon release a new driver for 9100


  • Ginko
    Ginko Jul 06, 2008

    Here is canon download page for i9100, try also downloading latest software and driver for your printer, and see if it does make any difference. You have to select Mac OS version in select OS box.

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