Question about Canon PIXMA MX310 All-In-One Printer

3 Answers

Fax/phone problem Hy, My MX310 is connected to a DSL line exactly like in the book. But the phone call is interrupted by the fax after approx. 30 sec. I tried to put Remote RX off, but it did not worked. Service provider could fix the problem ? It is worth to take the machine there? Thanks. mail to answer: v_bologa@chim.upb.ro

Posted by on

  • Tim Babcock
    Tim Babcock May 11, 2010

    Do you have a DSL filter attached to the line?

×

3 Answers

You need to apply Canon's firware update at http://www.canon.com and search for fumx310swin1040en.exe if you have Windows or for an iMac the file is MX310 series Firmware Upgrade Utility Ver. 1.040 (Mac OS X) with a file name of fumx310sosx1040en.dmg

Too bad Canon can't be bothered to email it's registered users to notify them that the machine they sold us was shipped with defective firmware and attach the fix to the message to save us from hunting for the solution.

Posted on Jul 18, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Canon Master
  • 2,794 Answers

I try to get to people right away but I have been moving an office in the daytime. I'm sure its and easy fix and sometimes you just get better results by having another set of eyes looking at them.

Posted on Jul 10, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Solution is to offer a solution quickly or tell people from the beginning that if they pay maybe they will have some solution.

last visit on your site. bye.

Posted on Jul 08, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can canon mf4370 fax on dsl line


Fax machine operation can be interrupted by DSL lines, however, because the DSL signal is also transmitted through phone wiring. This can result in a loss of data in the fax if steps are not taken to prevent it. Fortunately, this is not a difficult thing to fix.


Items you will need

  • DSL filter
Step 1

Unplug the fax machine from the phone jack.
Step 2

Plug your DSL filter into the phone jack. DSL filters are specifically designed to eliminate interference from the DSL line on your phone line.
Step 3

Plug the fax machine into the phone line jack on the DSL filter. You can now use your fax machine and DSL line at the same time without risk of data loss or interference.

Feb 05, 2013 | Canon ImageCLASS MF4370dn Laser All-in-One...

2 Answers

Cannot send a fax


For a fax to work you do not need a broadband. What you need is a phone like. It seems that you are trying to use broadband for fax because it is the same phone line that they both are on. Sorry, will not work that way. If you trace back you will find that there is a little box that has the phone line coming into from outside. The box splits it into phone and dsl. It is this phone line that should go into the fax and not the dsl line.
So please remove the dsl line from the fax and connect the phone line and you will see that the fax works.

Dec 14, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

MY INTERNET GOES DOWN EVERY TIME THE FAX MX310 RINGS


There are some good suggestions here. Check out the solution and follow the steps. The reason dsl seems to be being dropped is the noise in teh line, and as far as I can tell this is a very common problem. Try these suggestions out but you may want to just purchase a better fax machine.
http://www.fixya.com/support/t374109-canon_mx310_fax_noise

Apr 27, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Hooking up mx310 all in one


The phone line should plug directly into the Line plug on the DSL modem and the all-in-one should plug into the Phone plug next to it. If you need to split the line do it AFTER the line comes out of the Phone plug.

Feb 21, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax interrupts phone calls


Go to the Canon Website downloads and drivers for the MX310
this page
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603

Download and use the update from 22 Aug 2008

This should solve your problem

Jan 15, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon MX310 just set up - phone rings like incoming fax


check out the connection some where loose or also check out connecting the external phone line to the printer and whether the same problem occurs or not.

Dec 05, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon mx310


Did you connected the line at "L" slot or try with your phone operator to check your tel. lines

Jul 09, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MX310 fax problem


We have the telephone and printer/fax on the same line and, when the printer is turned on, the fax rings when receiving a phone call. The incoming phone line is connected to the "telephone" modular jack.

Jun 06, 2008 | Canon PIXMA MX310 All-In-One Printer

15 Answers

Canon mx310 fax noise


This seems to be a problem more with cable digital phone lines.  I have the same issue... driving me nuts.  I will keep looking for a solution and post again if I find something.

Jan 28, 2008 | Canon PIXMA MX310 All-In-One Printer

Not finding what you are looking for?
Canon PIXMA MX310 All-In-One Printer Logo

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

98694 Answers

old marine
old marine

Level 3 Expert

1567 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...