Question about Canon PIXMA MX310 All-In-One Printer

3 Answers

Fax/phone problem Hy, My MX310 is connected to a DSL line exactly like in the book. But the phone call is interrupted by the fax after approx. 30 sec. I tried to put Remote RX off, but it did not worked. Service provider could fix the problem ? It is worth to take the machine there? Thanks. mail to answer: v_bologa@chim.upb.ro

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  • Tim Babcock
    Tim Babcock May 11, 2010

    Do you have a DSL filter attached to the line?

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3 Answers

You need to apply Canon's firware update at http://www.canon.com and search for fumx310swin1040en.exe if you have Windows or for an iMac the file is MX310 series Firmware Upgrade Utility Ver. 1.040 (Mac OS X) with a file name of fumx310sosx1040en.dmg

Too bad Canon can't be bothered to email it's registered users to notify them that the machine they sold us was shipped with defective firmware and attach the fix to the message to save us from hunting for the solution.

Posted on Jul 18, 2008

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  • Canon Master
  • 2,794 Answers

I try to get to people right away but I have been moving an office in the daytime. I'm sure its and easy fix and sometimes you just get better results by having another set of eyes looking at them.

Posted on Jul 10, 2008

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Solution is to offer a solution quickly or tell people from the beginning that if they pay maybe they will have some solution.

last visit on your site. bye.

Posted on Jul 08, 2008

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Can canon mf4370 fax on dsl line


Fax machine operation can be interrupted by DSL lines, however, because the DSL signal is also transmitted through phone wiring. This can result in a loss of data in the fax if steps are not taken to prevent it. Fortunately, this is not a difficult thing to fix.


Items you will need

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Step 1

Unplug the fax machine from the phone jack.
Step 2

Plug your DSL filter into the phone jack. DSL filters are specifically designed to eliminate interference from the DSL line on your phone line.
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Plug the fax machine into the phone line jack on the DSL filter. You can now use your fax machine and DSL line at the same time without risk of data loss or interference.

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http://www.fixya.com/support/t374109-canon_mx310_fax_noise

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