When I try to open my Krzr's camera, I get a message, "UNABLE TO OPEN CAMERA". Frustrating? Indeed. I had to bring in my previous Krzr to a Verizon store to get an exchange because of the same problem. Is there a way that I can fix this without another exchange?
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to fix this problem you will need to contact your network service provider and get them to resend your gprs settings to your handset, this will than allow you to use the requested features on your mobile phone, because it sounds to me as though, either the gprs settings have not been set up or they have been deleted, hope this helps.
Hi i tried having the live chat but it wouldnt let me the problem you are having is a software problem this needs reseting and the software reinstalling this isnt something you can do yourself but can only be done at repair shop it wont cost to much but this is the only way you can fix this problem ok let me know if you need further assistance ok
Get it warrantied cause any attempt to fix this by you will void the warranty. For everyone else, Remove the faceplate, on the top right you'll see a cable going from your screen to the camera. lift the brown part of the connection and remove the cable. CAREFUL, if this gets damaged you will have to buy a new camera!! After this I would completely remove the camera from it's housing and reseat it.