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Kenmore refrig. 13 yrs old. frost in back of freezer, compressor not kicking on. some cold air, but won't keep food cold enough model: 9552710

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Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Posted on Jul 06, 2008

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