Question about LG KU990 Viewty

4 Answers

LG PC Sutie, I can not connect :o(

I am having the most irritating problem. I Love my LG Viety but I can not connect to my Lap top!!

I have tried most things people have suggested on these websites with no luck. I can not connect using my USB cable whilst in "Mass Storage" mode as the phone tells me I need to insert a memory card. And when I try to connect to the PC Suite in "Data" and try to "sync" my phone it says

Contacts : Synchronise ( Outlook Express )

Initialize connection with Outlook Express (I)

Synchronisation failed.

Fail to connect to the phone,
Please check the COM port and connect in idle screen.

There are no applications running in the background of my phone so this is not the problem, I just dont know what is!!! Any ideas at all how i can get pictures from my phone to my lap top?? HELP im stressed!

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  • 2 more comments 
  • barryp98 Aug 26, 2008

    Can not connect, phone is recognised, however can not access my data on the phone. really really **** now. please help.

  • Anonymous Dec 07, 2008

    i still cant connect
    i've scanned my laptop for viruses
    used every COM port
    and connected in idle screen
    and it still tells me to check the COM port and connect in idle screen

    also, the pc suite will recognise that my phone is connected byt wont open content, messages or contacts manager, it doesnt even have a pop up telling me it failed, it just doesnt open and it's really irritating.

    if anyone can give me some advice it would be brilliant!

  • SHORTnSHARP Apr 02, 2009

    I just braught mine today and i gotta say that i fell in love with it straght away,but i put my old memory card in and wanted to transport the files from the phone to the laptop and it just wouldnt work, ive been at it for about 7 hours now.... and its still not workin :(



    i also wanted to put some music on but that also does not work :(



    please find me a solution!

  • Anonymous Apr 03, 2009

    sum ppl say its coz we av windows vista ps i have same problem

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Firstly You Need To Go In To Phone Settings Then Down To Connectivity Then You Go To USB Connection Mode Switch To Mass Storage.
Then Put Your USB Lead In. Let The Computer Install The Drivers Wait A Few Minutes.

Then Removable Disk J (Normaly J If Not It Will Another One) Then Auto Play Will Pop Up And Your Able To Get To All The Stuff On Your Phone

Criminal-BD =)

Posted on Dec 10, 2009

Had same problem saying "Fail to connect to the phone,
Please check the COM port and connect in idle screen."
Make sure that the screen is not locked whilst trying to connect to the PC. Apparently it is an old Nokia software re-jigged, so when the screen is locked it doesn't work. Worked for me anyway!

Posted on Aug 16, 2008

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The same thing happened to me try to press on contents and watch the screen of ur phone it will tell you something like cannot execute conflict with audio player so stop the audio player and voilla

Posted on Nov 15, 2009

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After reading ur problem ,what u told, check ur com port from lg phone manager,usually port no. 3 is used(also i useing com port3)

other reason is also that ur laptop usb port is infected by some type of virus,so format ur laptop or reinstall ur laptop drivers & then try

hope it work

best of luck dear

Posted on Jul 06, 2008

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Posted on Jan 02, 2017

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