Question about HP DeskJet 3820 InkJet Printer

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Hp deskjet 3820

Have blue bands across white images, even after installing new cartridge.
Advice please

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Take the cartridge out and clean it with a qtip and reinstall it.

Posted on Jul 06, 2008

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WHAT DOES THE TOP TEAR DROP SHAPED BUTTON MEAN WHEN IT IS FLASHING ON A HP DESKJET 3820


Hello,

The flashing teardrop light indicates your ink is about out.

I hope this helps, if so please rate our solution.

Buddy
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More than likely you have a bad toner cartridge.

Inkworks
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Print cartridge


This may sound simple, but did you remember to remove the tape covering from the ink cartridge before installing it? If so, run a self-test and let me know the results:

1. Turn the printer ON.
2. Press and hold the POWER button.
3. Press the RESUME button FOUR times.
4. Release the POWER button.

You should get a nicely printed self-test. If it fails, there may be other troubleshooting methods we can employ.
I hope this helps!
Regards,
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Sep 08, 2008 | HP DeskJet 3820 InkJet Printer

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the ink cartridges get stuck on the right side. The is a square white looks as if a resting area. I don't know how to fix it.

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HP Deskjet 3820 Won't print blue


The problem is most likely an "old" cartridge, even if it was new in the box. Printed on the box is an "install by" date which is 18 months from the manufacture date. If you do not have the box you can check the warranty date on the cartridge as shown here. The warranty date is two years from the date of manuacture, six months beyond the "install by" date.

A fresh cartridge will almost certainly solve your problem. When buying new cartridges I would look for at least six months remaining before the "install by" date.

When storing cartridges for long periods keep them in a cool place and leave them standing upright as they would be hanging on a store display shelf for maximum life.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

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HP Solutions


visit support.hp.com
and download the latest software from hp.

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