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Freezer not getting cold enough

This is a Kenmore chest freezer, less than 2 years old. The compressor runs continuously, but it only gets down to the mid 50s inside.
The front wall inside is pretty cold, and there is some frost accumulation at the top front in a kind of band along the top inside surface. The other walls, back and sides, don't feel so cold internally, just cool. None of the external walls are particularly hot, although just above and around the compressor is kinda warm.
This started a few weeks ago. For a while it would get down into the 40s. I turned it off yesterday to be sure there wasn't ice builup somewhere, and now it won't even reach 50!

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  • mickp131 Jul 06, 2008

    Yeah, I think so. Thanks for the help. This darn thing is like 2 months past warranty. I'll see what I can get out of Sears

  • mickp131 Jul 07, 2008

    Hmm, yeah, well, guess what. Warranty expired two weeks ago. Looked around on the web and Sears has one bad reputation for all this type of stuff. Guess I'll call them tomorrow anyway, but I don't have high hopes. That's a $500 appliance that lasted 12 months and 2 weeks.

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  • Master
  • 828 Answers

I think your system has a leak and has lost the refrigerant charge.
The only way to check is by accessing the sealed system. Most systems are covered for five years on the compressor. Contact the place of purchase and give them your indications for your problem.

Posted on Jul 06, 2008

  • James Helmer
    James Helmer Jul 06, 2008

    Lots of luck.

  • James Helmer
    James Helmer Jul 07, 2008

    12 months and two weeks is pretty close as warranties go. They may be able to squeeze it in. When you said less than two years I was thinking somewhere around 16 18 months. Go for it, good customer relations would say they should cover it.

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