This is a Kenmore chest freezer, less than 2 years old. The compressor runs continuously, but it only gets down to the mid 50s inside.
The front wall inside is pretty cold, and there is some frost accumulation at the top front in a kind of band along the top inside surface. The other walls, back and sides, don't feel so cold internally, just cool. None of the external walls are particularly hot, although just above and around the compressor is kinda warm.
This started a few weeks ago. For a while it would get down into the 40s. I turned it off yesterday to be sure there wasn't ice builup somewhere, and now it won't even reach 50!
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Re: Freezer not getting cold enough
I think your system has a leak and has lost the refrigerant charge. The only way to check is by accessing the sealed system. Most systems are covered for five years on the compressor. Contact the place of purchase and give them your indications for your problem.
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The first thing you want to ensure is that power is actually getting into the unit. i suggest that you do that by plugging a night light into the outlet and verify the presence or power. If no power, check your breakers. If power is present note that A chest freezer has only two working parts; the start relay that help the compressor start and a compressor. If you are getting clicking sound, your start relay may be out (inexpensive if you can buy it and install it yourself) or a bad compressor. if you need to call a tech for the repair, you may be able to purchase a new chest freezer that now consume HALF the power and for less than cost of repair.
We purchased this same Kenmore chest freezer model 19502/19702 in 2010. In less than 2 years the compressor quit. If you do a search on this model you will see dozens of complaints. Don't waste your time or money on this freezer.
If it is running but not cooling enough the problem is in the sealed system.
If you started it up just after hauling it home it may have be moved around enough to get oil in the systems smaller tubing causing problems. Unplug the unit for 24 hours and let it sit. Try it again for 24 hours and see if it cools.
If not this means either there is a refrigerant (freon) leak in the system or a restriction causing the refrigerant to not flow properly.
Either one are an expensive repair. and will require a professional to look at.
If your chest freezer is less than 50 years old, it does not have a fan. Cooling coils contact inner walls of freezer compartment, warm coils dissipate heat through outside walls of freezer. If compressor runs, temp is 30+ degrees, gasket is OK, lid not left open, then you have one of two contions: 1. Low capacity compressor 2. Refrigerant leak. Solution to either is to replace freezer. (My opinion: Don't get a Kenmore brand, which generally ties you into poor warranty and slow and poor service.) No matter what brand name is on the freezer, it is most likely manufactured by Electrolux (in St. Cloud, MN) or Haier (from China). Look at the model / serial number plate before purchase to see where it was manufactured. Yes, the USA manufactured ones are better. (and I'm not just saying that because the plant is less than 15 miles from where I am sitting right now)
If the freezer was stored and not running for 7 years it may have lost coolant. Since the compressor is running recharging the coolant may fix the problem. Hot compressor might indicate low coolant since its motor is immersed in it.
chest freezer operation is among the simplest available. if the compressor is running and its not cooling there are only 2 possibilities. low or no refrigerant and or a bad compressor. so if you have the ability to return the unit I would. could luck peyton
When changing the battery it should be a alakline. Also try unplugging the unit and then back in again. Check to see if the sides are getting warm which will indicate the compressor is running. Make sure the compressor is running. Check to see if thermostat is up high enough. The unit may have an electronic board that may be the problem. And lastly, it could have a sealed system problem, like a freon leak. You didn't say how old the unit is.
Make sure everything is working, I.E. compressor, fans. Now I need to know if the freezer shuts off at 14 degrees, or does it continue to run without making temp. If it shuts off, then the first place to look is the thermostat. It may be out of calibration. If it continues to run, then the solution may be as simple as cleaning the condenser coil. or the defrost has malfunctioned somehow. Defrost probleams will cause excess ice on the inside coil. You may need to remove the panels to see how much ice is on it. It sounds like the compressor is good, as it is pretty cold. Just not cold enough. A deep freeze should be at least 0.
Remove the panel covering the compressor. Remove the relay plugged on the side of the compressor and shake it. If it rattles or has any burned spots it is shorted out. Try replacing it first. Make sure you replace it with the correct replacement, not a fit-all. If this is not the problem you will need to replace the compressor. If it is less than 5 yrs old the compressor should still be in warranty. If so call Sears, it will be repaired free of charge. If it is out of warranty buy a new freezer.