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Re: my lens quit auto focusing
It's probably broke then. Clean the contacts to the camera and try again. If it still don't work you can probably be sure it is likely to be a bit faulty. Check the camera has auto focus mode enabled if appropriate.
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First of all you need to clean the connectors on both the lens and the camera. Do this by using a pencil eraser being careful not to get bits in the camera or lens. If this doesn't clear the problem is it that auto focus doesn't function with any lens. If that is so then you need a camera repair. If auto focus is only non functional on the Sigma 170-500mm and you can manual focus then the probable problem may be a broken ribbon cable in the lens itself. This will need to be replaced. Usually a quick and relatively cheap job.
Make sure the auto-manual focus switch on your camera is set to auto (A) and also make sure the auto manual focus selector on the lens is in auto (A) as well. If your lens contacts are dirty then this will affect the function of the lens as well. Clean those with either a lint free type cloth and alcohol or methylated spirits.
How new is the lens? In or out of warranty? If out or warranty most likely solution is to find a Sigma authorized repair shop because your description sounds like the auto-focus motor gear has failed. If in warranty, check out Sigmaphoto.com for repair sites and also download the SIGMA_SERVICE_REQUEST.PDF. I've only had to deal with Sigma once on warranty matter and they were very helpful, provided UPS authorization for shipping on their nickel.
Hi, Sorry to hear about your lens. If you are able to autofocus and take pictures with any other lens, then it means that your problem lies with the kit lens. If you can take picture in manual mode, but not in autofocus mode, then the AF motor in the lens in not functioning. I had the same thing happen to my 50mm 1.4 lens. Depending on your location, there are Nikon repair centers in Melville, NY and Torrance, CA. Hope this helps, Andrew
I see this same problem occuring all over the internet on Canon lenses. Autofocus not working any longer. For some stupid reason the lense will lock up and quit autofocus while other lenses will work fine. A light pull on the lense focus ring away from the camera body will give a noticable pop or click which unlocks the jammed lense. Try it if you are having troubles with your autofocus. This is a very common problem and worth giving it a try.