Question about Genius G-Pen 560 (31100026100)
When the door goes down and reverses itself it is a problem with the eye sensors. First you need to make sure the wires are connected properly to both eyes. Second make sure both eyes are seeing each other. It is common for spiders to build webs across the eye's lenses. Take a measuring tape, measure the distance from the jam to the lens then from the lens to the floor. Make sure both are at the same height. If this does not resolve your problem and there is nothing blocking the eyes from seeing each other, one of the eyes is bad and should be replaced as a pair.
The Door Doctor
Barrington, RI 02885
Servicing RI and nearby MA
Posted on Jan 27, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 07, 2014 | Wacom Cintiq 13HD 13.3" Interactive Pen...
Jan 26, 2014 | PANDIGITAL 7 Android with 2GB Internal...
Technical Support Specialist
Aug 17, 2011 | Smart Technologies SMART Board 580 (SB580)
Nov 16, 2009 | Wacom (PTZ930AC) Graphic Tablet
Jul 14, 2009 | Smart Technologies SMART Board 580 (SB580)
Mar 20, 2009 | Genius MousePen 8x6 (MOUSEPEN8X6)
Dec 28, 2008 | Genius G-Pen F610 (31100050100)
Jun 12, 2008 | Wacom Graphire4 Digital Pen
Jun 27, 2010 | Genius G-Pen 560 (31100026100)
64 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: