Panasonic kx-t7630 i have a business and every phone is the one listed above i do a tannoy an announcement over the phones so everyone can hear?

http://www.panasonic.com/business/toughbook/computer-support-home.asp

What is the model of the PBX It is done on the PBX through the phone not on the phone

Follow the instructions beginning on page 14 of the manual.

The KX-T7630 is a proprietary digital phone that will only work on panasonic phone systems. You need an analog phone if you are going to connect it directly to an outside telephone line.

Is it horrible because you own the business, or are you just an employee who doesn't like the promotion on hold?

Playing the radio as BGM with only a single source is illegal unless you pay royalties. Your boss may want the customers to hear what he as to say. Your radio listening pleasure isn't his concern.

If you have a TDA100 or higher system, there are 2 music sources. With luck, you can put a radio on MOH-2, and dial *7512 to hear it. If not, then dial *7510 and don't listen to anything.

Carl

From the intercom dial *710x ext and # where X is 2/3/4/5 for All,Busy,No Answer,Busy/No Answer. There are some other conditions and Do Not Disturb in the dialing string (and 0 cancels) but that's the basic.

You might want to review the Operations Manual (OM) under Call Forwarding to see the complete instructions.

Carl

Press TRANSFER and dial the extension (or press the DSS button). When they answer, announce the call and hang up. On their end, they don't have to do anything except stay on the line.

You don't "lose" the manual, it comes on a CD. The Panasonic system probably has a TVA voice mail system and it requires you to change the Auto Attendant greeting from the message manager's mailbox. If you don't have the passwords for mailbox 998 and 999, you need to contact someone who has them and a layout of the system.

Your Panasonic technician can guide you through the process.

Carl

press FWD/DND then press 0

Enable a feature callled executive busy override. It's done in Class of service.

Carl