Question about Maytag MSD2650HES Stainless Steel Side by Side Refrigerator

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Maytag MSD2651HES fridge not cooling freezer works find

When the freezer door is open we can feel the fan blowing cool air over the fridge side but as soon as the freezer door closes the fan stops blowing over to fridge side. Our food, milk etc is spoiling because the fridge side is not cold. Any help so I can save money by not having to call out a service repair man? We bought our fridge in Feb 2005. Stainless steel side by side.

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  • Anonymous Mar 16, 2014

    Rattle noise in the freezer compartment in the 2 door fridge that only stops when the freezer door is open.

  • Anonymous Mar 18, 2014

    My FPQ refrigerator is a stainless steel fridge with the freezer at the bottom. When the motor stops, there is a high pitched ear piercing screeching sound which can go on for several minutes.

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  • 481 Answers

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Posted on Jul 06, 2008

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Refrigerator section stopped cooling, but the freezer section still works.


Hi. There is a valve in the top corner of the frigde that controls the cold Air to flow from the freezer to cool the fridge. This valve called a damper closes when the door is opened. You have to depress the door switch and listen for the fan in the freezer to switch on then feel for cold air to flow into the fridge compartment. The fan could have failed or the damper valve could be stuck closed.

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Maytag MSD2651HEW refrigerator not cool, freezer works fine. If open both doors, feel cold air blowing in refrigerator side


try keeping the freezer door shut while felling for cold air blowing over to refrigerator side..if so problem lies in the thermostat...its not sensing the correct temp for the fridge side and closing the damper too early...also check to see if there is frost built up on the back wall of the freezer section if thats the case then you are at the begining stages of a defrost issue and soon no cold air will blow over to fridge side..let me know what you find

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My kenmore side-by-side refrigerator is less than 4-years old. freezer works but refrigerator stde does not get cold. ice accumulates on lower vent in refrigerator.


all it does is the evap fan blows cold air from the freezer into the fridge section and returns through the bottom air vent,so if there's ice there most likely one of the doors was left open,check the freezer for frozen water droplets on packages or on the walls and shelves of the machine,if you don't see that open the freezer door,if you don't hear the fan blowing you could have a bad evap fan motor.if the fan is blowing in the freezer from the bottom remove the second draw or bin and put your hand on the back inside wall of the freezer,if there's frost or like snow on the back wall you have a defrost problem,bad defrost thermostat,defrost heater,timer or board depending on what model you have,if the fan is blowing and you don't see any problems that i talked about you could have a bad damper,on some machines there's a damper door that opens and closes to let cold air into the fridge section,if it's bad it won't open and no cold air can blow in from the freezer,if you think the door was left open,remove anything that's in the way,in the freezer side and the fridge side,shut the machine down or unplug it and with a hair dryer melt out the ice,don't keep the heat in one place for to long,you can melt the vent if it's plastic or styrofoam,after you think it's melted out start the machine and put your hand up in the left hand corner in the fridge section and see if you can feel any cold air blowing in,there could be ice up there too,next time send the model number so i can look up your model,on a side by side you'll find the tag on the right hand side wall in the fridge up near the ceiling or on the ceiling near the light.hope this helps,if you have another fridge you could move the food and just shut the fridge down with the doors open and let it melt out on it's own overnight.good luck

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1 Answer

On my Maytag side by side, stainless steel fridge, Model #: MSD2651KES. The freezer works perfectly, but the fridge will not get cold, but if you open the freezer it will start sending cold air to the...


Its defrost problem.--------- When you open the freezer door, then ice starts getting defrosted, because outside temperature is warm and due to that inside ice gets bit melted.--------- -------------- The working procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the fridge section and the fridge section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located. ----------- The damper is operated by a motor.Its a complete damper assembly with motor included in it.--The damper has door.Which closes and open with the help of motor.In your case the damper door is blocked by ice, because your refrigerator is not defrosting.But when you open the freezer door, the inside ice gets bit warm and it starts melting and this lets the fridge section get cool.------------------- In this case you will have to manually defrost the ice and inspect, if the problem solves.For manual defrost procedure, click the link below:-------- Click this below for more detail:--- http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html ----------- This will help.Thanks.Helpmech.

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1 Answer

Have the bootom freezer. what is happening is the freezer works and the top part quits cooling and the fan quits working. we took everythinhg out and transfered to the outside frig. we unplugged the...


if you can hear the fan still blowing but no cold air coming up to fridge section a common problem with bottom mount freezers is the door gets left open and the air ducts freeze up and the air can't blow up to the top.turn the control off in the freezer.remove the top shelf and the door,check to see if there are any screws one on each side of the slide arms,if there are remove them and lift the door up and out,with a hair dryer melt out the ice by blowing the hot air up each side of the back wall,also if the back inside wall of the freezer is covered with ice or like snow then you have a defrost problem but if there's no ice on back wall do what i said and blow the air up the sides of the back wall through the vents until no more water is seen dripping through the vent holes,then turn the freezer back on and check to see if you feel cold air blowing in through the vents in the fridge section,if you feel cold air then you're all set,if not keep blowing the hot air up the sides until it's melted out.let me know what you find,you'll know if the door was left open,ice will be on the ceiling near the light switch and sometimes on the top of the freezer door.
However if fan has quit totally then it will have to be replaced since it is responsible for cooling the upper part of the fridge

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2 Answers

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1 Answer

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