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Our Whirlpool refrigerator is just over 2 years old and lately there has been about a half inch of ice build up on the floor of the freezer. When I remove it (manually) it returns within about a week??
Drain is blocked. remove back panel inside freezer and melt the ice off at the bottom with a hairdryer then follow up with hot water till drain flows freely. if fault reoccurs, then you may have a fault with the defrost system
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There should not be any water in the freezer compartment other thatn in the ice maker. Closely look for the source of the leak - probably need to tighten a fitting.
There's a drain hole in the freezer side behind the bottom drawer in the back wall that must be clogh ; put hot water into it untill melted the ice and keep pouring water to clean the drain (don't worry , the water goes to an evaporative tray) .Keep the drain clean by putting every 3/4 months half a cup of clorox or bleach.
When the refrigerator goes into defrost mode there is a drain tube that allows water melted off the evaporator coil to go into the drain pan that you found empty. That drain tube is clogged.
remove the back wall leave the unit to run half hour open and see if coil have frost all the way from the top of the coil to the bottom if the coil is full you have adefrost problem could be your timer defrost thermostart or heater
since this problem is discussed over and over on various models, I point you to a detailed manual that shows (with images) how to solve the frozen drain pipe issue.
This is the manual by Avi
good luck
I had the same problem. I called tech support and they were no help. Being a handy man I dove into the problem myself and discovered the problem. If you want this solution, I have pictures and information. Simply email [email protected] and I will send you this infomation.
the defrost drain is more than likely plugged. unplugg the fridge, take the back pannel of the freezer. remove as much ice as you can from the drain trough (putty knife works good). Once you can see where the drain spout is use hot water and a turkey baister to clear the ice from the drain. this will stop the build up of water(ice) in the bottom. as for the eggs i know it souns simple but turn the fridge down a half point per 24 hrs. use a thermometer in a glass of water to check the tmp. can safley run between 33f and 40f.
Good luck.
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