Question about PC Desktops

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Hi, I just bought a laptop brand new 4 days ago, it is a Hp Compaq Presario V3000 a couple days in, I believe a virus went on it, and now whenever I On my Laptop it comes up with the screen Choose start windows normally safe mode safe mode with networking safe mode with command prompt and ect When I pick any of them the same thing happens... the windows xp screen pops up and then it restarts and follows the same cycle! PS I DONT HAVE ANYTHING IMPORTANT ON MY LAPTOP SO WIPING OUT EVERYTHING IS AN OPTION PLEASE SOMEONE HELP ME!! Any ideas! please im am really greatfull to anyone who can help me with this problem and THANKYOU for taking your time to post a response

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  • xxmattonexx Nov 27, 2008

    f11 does nothing!!!! useless! i promise u it does not work!! it works for dell..not hp..does any1 really kno how to restore hp pavilion zv6000 to factory settings?

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Since you just purchased it, probably the best thing to do is to go into the system recovery and restart it. To access it, press they key that it indicates during startup...usually F10 but can be F11. It will take you to the recovery console. Press advanced as that will wipe your hard drive clean and do the reinstall. Follow the prompts and your computer will be just like it was when you first brought it home.

Thanks and please take a moment to rate this as fixya.

Posted on Jul 06, 2008

  • Kevin Shafer
    Kevin Shafer Jul 06, 2008

    I'm sorry.....but you said you wouldn't mind restoring your computer and now three people have given you the instructions on doing so but you rated 2 of us thanks for trying. Could you please come back and either rate as fixya or at the very least helpful because that was your question. Sure, we could walk you through on fixing the problem but sometimes fixing it doesn't clear everything out and the best possible solution since it is only days old would be to restore it and start over.

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If you have recovery disks you can also restore system by restarting the laptop with recovery cd inside.
Otherwise use HP recovery manager pressing F11 on startup.
If you do not have recovery cd and recovery manager does not work, you will need a replacement recovery cd from HP or a generic Windows setup disk.

Posted on Jul 06, 2008

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Restore the PC to original condition with the HP Recovery Manager Follow the steps below to use HP Recovery Manager to return your notebook to its baseline factory condition, then allow the PC to run all the setup programs.

  1. Press the power button to turn on the PC, and press F11 on the keyboard immediately while the computer is starting up. The HP Backup and Recovery Manager window will appear.
  2. Click Advanced options , select the System recovery option, and then click Next .
  3. If the Recovery Manager can access the hard drive it displays a prompt to backup up user files before continuing the recovery. You may either backup your files, or skip the backup and recover the operating system.
  4. If the Recovery Manager cannot access the hard drive to fix the system errors, use the set of Recovery disks that you created to recover the hard drive to its original condition.
After the hard drive is returned to its original condition, restart the PC and allow the PC to run all the setup programs. if thias does not work then you should return it to supplier

Posted on Jul 06, 2008

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1 Answer

I have a serious problem with my computer and I was wondering if you can help. You see, when I try to restore my compaq presario by clicking f11 when it starts up, it will load for a minute and a blue...


Hi there, please try this solution, no promises as it appears yo may have a fatal HDD error ot virus:

1. Power on the computer
2. Press F10 repeatedly when you see the HP or Compaq logo.
2. When the recovery screen appears, press Next and then Yes to perform a non-destructive recovery.
3. To perform a destructive recovery, click Advanced and then Yes.
4. After the recovery is finished, the PC will reboot.

cheers
iain

Apr 30, 2011 | HP Compaq Presario SR1265CL-B...

1 Answer

I need to buy new recovey disks for my Compaq Presario SR1230NX PC. I bought it 6 years ago, and do not have the product key for the computer. Is there any way to get the product key for the recovery...


hi

if you don't have recovery disk then just reinstall OS and you will get all drivers from Compaq site

or just send mail to HP-Compaq mail for recovery along with model no they will give you

Oct 12, 2010 | HP Compaq Presario SR1230NX (PJ518AA) PC...

2 Answers

Turning on the computer, it doesn´t turn on




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See if your unit qualifies for HP's limited warranty, mine did and they repaired it for free.
HP has identified a hardware issue with certain HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario V3000/V6000 series notebook PCs, and has also released a new BIOS for these notebook PCs, version F.39 for dv2000/V3000, and version F.3D for dv6000/dv9000/V6000.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us&dlc=en&product=1842189&lang=en

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Apr 18, 2009 | PC Desktops

1 Answer

Need to all driver for Compaq presario V3000 AMD64 athlon X2


Hello
Go to this page

http://h10025.www1.hp.com/ewfrf/wc/prodTopCategory?product=1817054&lc=en&dlc=fi&cc=en

and select your model.

After that you can download all drivers for your notebook.


Apr 17, 2009 | PC Desktops

1 Answer

Hp compaq presario v3000 is not loding the OS, show an error


  • as you boot the computer, start tapping the F8 keys
  • From the boot menu, select Safe Mode
If this seems to work, you can try restoring the computer to an earlier point from Start > All Programs > Accessories > System Tools > System Restore.
If Safe Mode also fails to load, you would have to check your disk for errors or you may have to install XP all over again.
Please get back, if you need any further help.

Jan 09, 2009 | HP Compaq Presario SR1920NX PC Desktop

2 Answers

I cant switch my laptop on


Troubleshooting steps are available at the following URL:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00372748&lc=en&dlc=en&cc=us&lang=en&rule=7229&product=499847

Dec 29, 2008 | Compaq Presario 5000 PC Desktop

1 Answer

Laptop help again :)


Don't panic, the situation is not too bad, as the laptop's hardware is still all ok.
The Ghost software probably did not work because you did not make a complete bootable ghost CD from Windows when computer was working, or you did not do the ghosting procedure properly, or finally the ghost cd is corrupted.
if F11 does not work, it means that the recovery partition on hard disk had probably been corrupted by the virus.
Check if your laptop is covered by some insurance or extended guaranty to cover expenses for system reinstall.
Best way to proceed is asking a copy of restore cd fro your model from HP.
Contact them and ask how to obtain a copy of CD in your region, In UK they charge you £25 or so to send you the disk.
If for some reason you cannot get the restore cd, you will have to re-install system from a generic windows cd, possibly the same Windows version to validate the licence on Windows sticker at the bottom of your laptop (eg. Vista Home, XP home edition, XP professional etc.).
If you have to use a generic Windows disk you will need to download all drivers from HP. and install them after installing Windows.
Also a good choice can be locating a computer repair shop in your area and having the system re-install done using the licence number printed on the sticker at the bottom of your laptop. This job usually is not too expensive, in London, where I work, we charge £45 to do system restore.
Good luck.

Jul 06, 2008 | PC Desktops

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