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Computer laptop problem

Can only pull up computer in safe mode. After trying a recovery it tells me that the windows firewall did not load. After a couple of times of trying to bring it up, it will allow me to bring it up in safe mode.

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Generally, when a firewall or antivirus application fails to load, a virus is the suspect cause. Many viruses are designed to attack/disable the firewall/antivirus as to infect the system. If the operating system has beenn compromised to the point you can only boot in the safe mode, the likelyhood of removing the viruses and still being able to repair the operating system WITHOUT a clean reinstall of Windows is not great.

Things you can try.

  1. If you have more than one computer, see if you can connect this drive to a healthy system, and remove the infection.
  2. Run hardware diagnostics on the hard drive, as a hardware failure can mimic a software problem by files being damaged writing them to bad sectors of the media.
  3. If you can access the internet in safe mode with networking, or can access internet with another system, you can download several programs/tools to try to remove any infections. www.gur,in is one page with a large assortmant of tools to try to use to remove any infection. Sometimes you can install and run these in the safe mode or use safemsi.exe to enable some installers to run in the safe mode.
If the hard drive fails diagnostics then you will have to replace the hard drive. If it passes diagnostics, and attempts to remove infection fail, boot to XP cd, format the hard drive and do a clean install of windows the reinstall all drivers and applicaitons. If the format fails, replace the hard drive

Posted on Jul 06, 2008

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ok
sir when upower up the computer press F8 key then u see safer mode if u are able enter in safe mode.
then u not need winxp recovery disk.
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Go to satrt menyu then run then type in run "chkdsk /r" then press enter then press "y"
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Also change the screeen resolution to 1024*768
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Try both my suggestion sir.
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I hope this helps

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HOPE I CAN HELP

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