Removing the front plate won't help you, take the draw out. Get a long bag tie or inner core of any mains twin and earth cable and push it into the holes in the top of the dispensor, move it about in/out etc, changing the holes as required, this normally works, if it doesn't the dispensor lid is available as a seperate part and is quite easy to change.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
there is only a few reasons for the softener not to filter through firstly i would surgest removing the drawer that the softner goes in & flushing it through with hot water this will help dislodge anything that may have built up inside, sometimes the fabric softner section has a top part that comes off if so remove this & flush both sections, if you can see a black sludge then it is just build up that is blocking the path stopping the softner getting through.
Try a "good quality" name brand liquid softener. Some softeners out there are real thick and settle out to be paste. This problem was encountered by me and since I changed to a real liquid, it went away.
Fabric softner trays often clog up, because a little soap powder in the tray by accident tends to block it. If you pull the soap tray out as far as it will go, you will see that there is a bit of the tray right at the back, probably on the left with an arrow or thumb print or indentation in it. If you press down on this it is a catch and it will allow you to remove the tray from the machine completely. Once out of the machine, the fabric softner cover will also lift out. Clean everything throroughly (Tak it outside and turn your garden hose full pressure on all the holes on the tray and then scrub it out with a toothbrush. Put the fabric softner tray mabc in and slide the soap tray back in the machine. This should have fixed it.
hi, nikoltheis! i'm not sure if we have exactly the same model, but it should be pretty close. here's what my user's manual says:
Detergent and fabric softner may build up in the dispenser drawer. Residue should be removed once or twice a month
- Remove the drawer by first sliding the safety latch to the right, then pulling the drawer out until it stops.
- Reach back into the left rear corner or the drawer cavity and press down firmly on the lock tab (left rear portion of the drawer). Pull out the drawer.
- Remove the insert from the bleach and fabric softner compartments.
- Rinse the drawer and inserts with hot tap water to remove traces of accumulated powders and liquids. Large amounts of fabric softner residue may indicate improper dilution or that more frequent cleaning is required.
- To clean the drawer opening (the empty area left behind when you remove the drawer) use a small brush to clean the recess. Remove all the residue from the upper and lower parts of the recess. (The picture shows this being done with a tooth brush.)
- Replace the insert pressing "X" to lock it in place. Return the dispenser drawer.
hi there remove soap drawer and softner compartment lid clean throghly both hole and tube inside and out failing that clean soap box lid inbside with bottle brush at worst you may need to replace the soap box lid assy
The detergent/softner dispenser is located above the detergent drawer.
A water pipe is connected to it and water entrance and distribution to drawer's cells (following the programmed cycle)are
done by a lever's movement (part of the dispenser). The lever movement is controlled by two solenoids that received their power from the timer.
By opening upper machine's cover you will have an access to the dispenser.
Disconnect the power cable from the machine before moving to next step !!!!
Look first that they are not any disconnected wires.
Move manually dispenser's lever and see if water running to all cells (depend on your movement). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit).
In case it works properly (manually) - you should test with a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced.
Good luck !!