Question about Neff U1721 Double circotherm Electric Oven

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U1721 Strange Problem

I have a U1721 double circotherm oven and it has suddenly stopped working. It's very strange, the clock is completely off and when i turn the oven knobs for both top and bottom oven, nothing happens. Not a thing. The strange thing is, the temp light for the top oven is on all the time EXCEPT when i try to turn that oven on, then the light goes off. The light is off all the time for the bottom oven even when i try to turn that on...so the only indication of any kind of life in my oven is the top oven light - which is lit when the oven is off but goes out when the oven is on....it was working fine the day before. Any ideas?

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Could be a clock fault - try bypassing the auto function on clock.
otherwise, check the terminal block where mains is connected. these quite commonly burn out

Posted on Jul 06, 2008

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No power to neff bottom oven


Bottom oven is directly linked to the clock, If the clock is on but not set ie 0:00 or 12:00 flashing it won't work, set the time (doesn't have to be right, just not flashing) try oven again. If this is not the problem please contact me again and we'll look further. Cheers

Nov 25, 2011 | Neff U1721 Double circotherm Electric Oven

1 Answer

Please advise how to reset the time clock on a


Hold down 2 buttons - the first button on lhs "timer bell" the "hand" button and then use plus and minus with the other hand to set the time.

Jan 07, 2010 | Neff U1721 Double circotherm Electric Oven

1 Answer

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It might be the volume control.

Try pressing the minus button a few times. The loudness should cycle between low, medium and high.

Jun 16, 2009 | Neff U1721 Double circotherm Electric Oven

1 Answer

Neff U1721 bottom oven not heating fan & light are ok


Yes it will need a new element, if the fan runs and temperature light comes on then the element is gone.

Jun 08, 2009 | Neff U1721 Double circotherm Electric Oven

1 Answer

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Press the left button 4 times, this takes you to the time which is now flashing and can be changed with the right button. once set, leave it and it will just work from there (i.e stop flashing etc)

Apr 01, 2009 | Neff U1721 Double circotherm Electric Oven

1 Answer

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get a ball point pen press the small button under the clock then adjust the time with the larger button that comes out when pressed on the right

Dec 12, 2008 | Neff U1721 Double circotherm Electric Oven

1 Answer

Neff U1721 Double Oven - No Heat


If the fan is running then it is unlikely to be the clock/timer. Yopu need to check if there is voltage to the element but you MUST be careful to avoid an electric shock. There is sometimes a thermal cut out in line with the supply from the thermostat and that would need to be checked. If all OK the thermostat is the likely offender

Oct 13, 2008 | Neff U1721 Double circotherm Electric Oven

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