- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sir, the toner bottle motor assy. needs to be replaced. will take quite a bit of work to get to, recommended a service tech qualified on Biz hub 350. This series is well known for the toner bottle assy. fault as is the di3510 series prior to the Bizhub 200/300 series.
You can drop the toner cover and cheat the door sensor and watch the toner bottle to see if it spins or not. If it doesnt spin- the end result is not good especially if you have a grinding noise. or just the toner bottle not spinning and it asks to replace toner. The back of the machine will have to come off. You will have to remove all the covers and finisher off the front. Then get to the toner add mechanism and take it out. The one gear will probably be sideways because- if the customer put the toner in wrong or maybe the wrong toner in- it will bind and bend that back shaft. thereby screwing it up. It takes a lot of time and parts. First thing you need to do though- is to see if the bottle is spinning or not
first toner must must and must be genuine, other wise it wont work in any conditions,
2nd toner density sensors and gamma sensor should be cleaned and all auto setting must be run .
third some time toner drops down the others side of the drum due to recycle clutch did't not work properly and all cleaned toner drops down after filled in recycle area,
Just like on a printing press that toner is being imaged somewhere when it runs out of the sheet. The toner is going on the imaging belt/fuser. Over time it will build up and ruin the device. On a press they can stop and wash the imaging blankets. Full bleed is achieved by running on oversized stock and trimming off excess afterwards. That is how the "Pros" do it.
c3852 means low fuser(hot section) temp setting. hold down utility or stop key, then you should be abel to do trouble reset. if problem persist it would most likely be a lamp or a sensor, which will require a technician to come out.