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kinked hose adjust hose so unkinked
or water pump clogged sometimes socks get past drum into water pump
water pump sends the water out
these are the main reasons the washers wont drain
couple things needed for pump removal
bucket and a couple small cups
pull water out
once low disconnect power turn the water off disconnect
you will need someone strong and a dolly
take out side the little water left in will make washer heavy
once outside tip back lay down on side angled up a little pull pump out pull debry out with needle nose pliars 2 people needed here then put pump back in done

this is self service solution
this can be done without service person

or you could call maytag