Question about Samsung CLP 300 Laser Printer

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Printer says printing but does not print

Hi,
I have 2 CLP-300, each connected to an Apple Express Airport base station, so I can print wirelessly. Both printers worked for a while (2 month) and then stopped printing. The red light flashes constantly. Often a printing job gets stuck on printing at 90% and it does not complete the job. I was able to make it work again by removing the printer from the printer list and ask the computer to browse for it again. It stopped again and that trick no longer works. The printers also don't print with a direct USB cable to the computers. Do you know what is happening? Both printers are having the exact same problem with Mac or Windows machines.
Thank you,
Cris

Posted by on

  • piers721 Aug 08, 2008

    ...Sounds like the same problem! I send the job to print over my (Mac) Airport network, and it instantly
    appears in the print monitor window, then stops at some point -
    generally more than 50% and less the 100%- I only just got this printer
    and it printed well the first time, then without changing anything,
    this started. I have tried restarting computer, network and printer,
    changed to brand new cables, and Airport is fine otherwise...

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This post regarding the CLP-300/AirPort problem appeared on the Mac forums in June:


"This is not a known issue. The reason for you to face this particular issue is that these are both 2 GDI printers. Both these printers are designed to be DIRECTLY connected to a PC or MAC. They are not designed to be connected to any type of Printer Server, Airport Extreme Base Station or Powered/Unpowered USB Hub.

If the printers are to be used over a N/W environment then you may need either CLP-300N or any other N/W capable printing device. The other option would have been to use any device that is PCL or Post Script capable. These are not host based would have been better to suited this type of environment. Even though the previously mentioned methods of connections are still not recommended they would have been better suit as they are not host reliant drivers.

As to getting a refund it would highly unlikely as it is not a fault with the printer or drivers only as mentioned they are both designed with the intention of being DIRECTLY connected."

I hope this answers your questions. If you have any further questions please do not hesitate to contact me.

Kind regards,

IT Technical Support
Customer Contact Centre
Samsung Electronics Australia
T 1300 362 603 | F T 61 2 9746 6691
Quad Samsung, 8 Parkview Drive, Homebush Bay NSW 2127
Web : www.samsung.com.au

Posted on Sep 20, 2008

  • KWBum Sep 20, 2008

    Not being an expert, I didn't really understand the answer. Basically, as far as I understand the explanation, it seems to me that one cannot use the CLP-300 with ainy of the AirPorts. Is that about right?

  • Robert Jan 02, 2013

    Hello to the IT Technical Support team in Australia - maybe you can help me too ? I am trying to connect the Samsung CLX-3175fn to Apple airport express. The printer works for the MacBook Air prefectly and a new windows 8 computer. It does not work for a windows 7 pc - and only send a "ping" to acknoledge the print command but does nothing. Any ideas - would really be appreciated. Thanks, Robert.

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