I bought a notebook fell days ago and I´m back to home, in Brazil. So, the machine has a software named "archie" and I can´t delete it because I need the original cd. how can I fix this problem?
If you send me the archie´s cd, my adress is: Rua Visconde de Pirajá, 11/802 - Ipanema - Rio de Janeiro - Brazil - post cod: 22410-001
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With trial software. They are everywhere 30,60,& 90 day trials are everywhere. Here's a few months worth, with spy-ware and internet security too. Oh yea..if they want you to fill out a form with your name and Email address just make a fake name & create a quick yahoo or hotmail acct and use it for **** stuff like these
Yes, it would be an idea to upgrade the video drivers, just goto device manager right click on your graphics in display adapters and choose the internet option, it takes afew minutes so be patient. post back if it does not work. thanks.
Download and and install MalwareBytes from www.malwarebytes.org and Superantispyware from www.superantispyware.com. You may have to install in Safe mode, but give normal mode a try first. With luck and crossed fingers, you may be able to get the updates that the two antispyware programs will offer, if not then allow the programs to run anyway. They are quite good and I have used them myself recently to clear up this computer from a major infestation. Run them concurrently ( at the same time ), let them scan and clean, reboot your computer, then scan and clean again. By the third reboot, you will be almost clean. I hope you have good antivirus on your system because it should work also as the antispyware programs are doing their jobs. In other words you will see ( with a good antivirus, Avast Home Free for example ) both the antispyware programs plus your antivirus all working together to detect, and help you delete your infestation. Come back if more info needed.
Download and run avast free anti-virus software. They give a 60 day demo or you can register on the website before you download and they will Email you an unlock code, schedule a boot time scan and let it run its course. after the first virus is detected choose option 2 to delete all (automatically).
Try rebooting your computer. I have a similar desktop and sometimes after a period of use the drive seems to power down - if I shut down and start up again it seems to work again.
If this doesn't solve the problem, check the connections inside the computer to make sure the drive has the data cable and power cable connected securely.
If you bought the Inspiron 3 days ago, contact Dell for warranty service and a replacement. If you just bought the drive itself 3 days ago, take it back or return it to the retailer you bought it from for a replacement.