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Our Subzero 561 ( -15 yrs. old) just started making a rattling noise. It sounds like a fan is hitting ice. It stops when we open the freezer door. When we look up in there, ice is caked on. What steps should we take?

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  • Anonymous Nov 30, 2008

    Exact same noise and problem on my 561. My Sub zero is 15 yrs old too. Pretty coincidental! I bet thats simply the life of the fan or thermometer? How do i figure out which one of the three possible problems it is without calling an expensive service repair person to come out?

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  • 481 Answers

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Posted on Jul 06, 2008

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