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My MP3 screen is broken. All you can see is foggy white and the rest is black. I think the crystal is broken.

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  • 2 more comments 
  • Wing64 Oct 04, 2008

    There are lines going through it and I can see the words and I can listen to music but the dang thing wont go back to normal D: HELP?!

  • Anonymous Jan 10, 2009

    screen is broken and all i can see is the battery bar

  • Anonymous Mar 14, 2009

    My mp3 video player screen is orangre and bleu when ever i turn it on

  • darkexorcist May 06, 2009

    The touch screen lens is broken. Not the whole lcd, can this be fixed...
    There is also a chance to get the lcd from chinese sellers but im not sure if the screen has the touch panel lens included itself...

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  • 8,596 Answers

There is no repair service for broken screens - you must replace the player

Posted on Jul 06, 2008

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  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Broken screen, who can replace it?


Go to the Sandisk support web site and signup for a Return Material Authorization (RMA) account, you will have to set up an account w/ email address.

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Screen is white with a black hole in the middle with colored lines from the black hole to the sides


sounds like your screen is broken - did it get dropped, hit or anything recently? If that's what's wrong, there's not much you can do about it. if it's still under warranty or anything see if you can get it replaced, but that's about it.

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Screen is cracked inside the ipod


Send it back to apple and get it repaired, you have cracked the crystal and it is now down for the count. you can't fix this, apple can tho.

May 11, 2009 | Apple iPod nano

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BAD problem


You didn't say what the make or model number of the unit is.  The liquid crystal display and probably the unit is broken.  You can take the unit to the dealer for repair or buy a new one.  I would ask your friend to buy one for you.  Wishing you an easy solution... Michael Mittelsdorf

Jan 11, 2009 | Audio Players & Recorders

1 Answer

Dropped on floor. Screen now white with black horizontal line.


Unfortunately there is nothing that you can do once the LCD (Liquid Crystal Display) has been damaged by either getting it wet, or the unit gets dropped. There are tiny contacts that are connected to the crystal that is attached to the circuit card. When there is enough force applied (which in most cases it does not take a lot to damage them) those tiny contacts get jarred out of place, and the display never works the same again. This cannot be fixed as it is a machine that attached it to the card. I am sorry to give you this kind of answer, but the good thing is the unit in most cases will still play the music you load into it, but you will have to guess who's singing the song!

Dec 30, 2008 | SanDisk Sansa e130 MP3 Player

1 Answer

My mp3


You cannot get a replacement screen - the whole thing must be replaced. Sorry.

Jul 02, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

INTERNALLY VISUALLY BROKEN ! : [


You screen is gone ( burned ) <due to high impact falling down, too much of use heats up the screen>

don't cost much but it's a bit difficult to find.....try amazon.com

PLEASE RATE ME AS ( FIXYA ) <blue boxes>............

May 27, 2008 | iRiver X20 MP3 Player

1 Answer

My sansa e260 needs help


Your screen is broken. Not the plastic on the outside, but the actual screen itself. I currently have the same problem. Unfortunately, I have not found anyone that sells replacements yet.

Sep 02, 2007 | SanDisk Sansa e200 MP3 Player

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