Question about Tomtom ONE 3rd Edition GPS

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Has a big circle with a big cross in it

Have tried to buy and down load anotherr map program and it was too big . have recieved aan instruction sheet to try to solve the problem but ti no avail. is there somewhere i can go to get this refired

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  • Anonymous Aug 28, 2008

    Same happened to me, directly after plugging in tomtom to pc. Tomtom home said all maps up to date. Since then when I switch tomtom on then i get a flashing cross and tomtom won't load. Tried reset button - didn't work. Also tried back up but again didn't work. Help please

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It sounds as if there are minor corruptions in one or more files/folders

Connect the device to the PC .Close Home ,Open My Computer .the Tomtom will be recognised as a mass storage device
Explore it and delete all the loose files that are not in yellow folders .

Then allow Windows to run an error check ;

Go to Start > My Computer.
Look for a removable drive called "TOMTOM" and right-click on it.
Select Properties > Tools > Check now.
Check the box next to "Automatically fix file system errors" and press Start.

In Home v2.xx

Tools/Preferences/Folder preferences/Downloads/Browse and delete the downloads folder

Exit Home by right mouse clicking the HOME icon in the Windows sys tray ( next to the Windows clock ) and select exit and then relaunch HOME again via Start > Programs.
( this will create a new downloads folder)

Log-in again and click on download your updates

In Home reinstall the application and map and this will be rebuild the operating system on the device .

Always ensure that you disconnect the device in HOME using DEVICE > DISCONNECT DEVICE , Never just pull the USB cable out .
This will prevent chances of the device crashing or freezing.


If you arent sure of anything please feel free to contact the support line ;

Posted on Aug 29, 2008

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