Question about Dynex 32 in. LCD Flat-Panel HDTV
Hey Wiz. My wife and I just purchased this TV 2 days ago, when we hooked it up, there were 3 white pix. Now only 2 days later, we were watching a movie and theres a big black circle in the center during the dark scenes, with bright blackness around it. Tried adjusting contract, changing movies, etc. nothing seemed to work. Do i need to just take it back since it is only 2 days old, and if so, will there be a chance it will be the same with another one in this brand??? Or, Should I have spent the extra $100. for an Insignia:) Thanks AW Ivers
Hey AW IVERS,
While the occasional dead pixel may be the norm for LCD TV's, the dark circle you've been encountering sounds as if it may be a factory defect. As long as you are still within the 30-day return period, I would suggest returning to your local store and seeking an exchange at this time.
Generally, your chances of encountering the exact same problem with two different TV's made by the same company are slim to none, but that does not necessarily mean that it is not a possibility. When the same defect surfaces repeatedly, manufacturers will often issue recalls of the affected model line. For this specific model TV however, I was not able to locate any such recall notices.
Remember that if you’re still not sure how to proceed, you may always speak with an associate at your local Best Buy™ store for more information and further assistance.
Hope this helps you out.
Go Ahead. Use Us.
Posted on Jul 09, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 04, 2015 | Sony Televison & Video
Apr 20, 2010 | Polaroid FLM-2011 Television
Sep 24, 2009 | Televison & Video
Jul 15, 2009 | Samsung LTN1565 15 in. HD-Ready LCD...
Jun 05, 2009 | LG 37LC2D Television
Jul 06, 2008 | Dynex 32 in. LCD Flat-Panel HDTV
Jan 04, 2008 | TruTech PLV1615T 15 in. LCD Television
137 people viewed this question
Usually answered in minutes!