Question about SanDisk Sansa e200 MP3 Player

1 Answer

Older e200 models...

Don't have a volume + button on them... if we need to reformat the player, what should we do? Mine all of a sudden won't boot past the SanDisk, Sansa screen, then it turns white and fades to black, and keeps the light on around the blue circle with a black screen. I can shut it off by pressing the power button for 15 sec. it will turn on when plugged into the computer, and act like it's charging, but the charging screen will not show, nor will the computer recognize that the device is in the USB port like it normally does. Any suggestions? my particular model does not use WMA, but uses Rhapsody. Any help is appreciated!

Kristen C
k.clyburn@gmail.com

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  • kirklwa Nov 30, 2008

    Exact same problem here. Manual reset (holding Menu button for 15 sec) doesn't change anything. Computer doesn't recognize device (so some of the troubleshooting tips through the computer aren't helpful). Anyone?

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Substitute REC for volume +

Posted on Jul 06, 2008

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My e280 is frosen on Refresh Database. What do I


Mine did that, and I had to reformat. I believe this is how I did it (note, mine is not a Rhapsody type, that one is different in many respects):http://www.sansacommunity.com/forum/thread/11221/How-to-format-an-e200/

Jun 08, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e260 volume will not work?


try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)


Mar 10, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e260 Not reseting


You need to go into Recovery mode: Sansa has one and Windows has one.

Sansa Recovery:Got to Sandisk's downloads section and get the Sansa Recvoery Tool http://www.sandisk.com/sansa/#/support-0/ and select e200 series; wrost case scenario if you can't find it here is to search the electronic version of the user's manual on that same website for the word "recovery"; http://www.sandisk.com/Assets/File/pdf/guides/e200/e200_userguide_en.pdf

Windows Recovery:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Jun 13, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e270


Corrupt DB.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 02, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

It took my memory!!!


Just delete the file. If it will not allow deletion, then you must reformat and reload

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

May 05, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Cant find mp3 player


http://www.sandisk.com/Retail/Default.aspx?CatID=1532
Sansa Recovery Tool
PDF how to use recovery tool

Answer The power may be depleted fully or the Connect might be hung during boot. Charge the Connect for at least 20 minutes using the AC charger. If the Connect will not turn on after 20 minutes charging with the AC charger, you can then try using the Connect Recovery Tool.

The recovery tool will reformat and reload the latest firmware to the Connect. The tool and instructions are located here.

Note: Ensure the Connect is turned off by holding the power button 8-10 seconds before initiating the recovery sequence.
Answer ID: 450 Created: 05/14/2007 Updated: 11/08/2007
For Products: MP3 -> All Sansa Connect
Category(s): Audio Player
-----------------------------------------------------------------------------------------
Explanation:
The e200 can operated under two different modes, MTP (Media Transfer Protocol) mode and MSC (Mass Storage Class) mode.

To see the MicroSD card as a Removable Disk, the e200 must be in MSC mode. The following screen shots show how the "My Computer" screen will look when the device is plugged in under each mode.

MTP Mode
faq356-a1.gif
MSC Mode
faq356-b1.gif
Solution:

To change the mode from MTP to MSC go to the Main Menu of the e200.

If you're e200 is plugged into your computer, please unplug it first.

1) Scroll to the "Settings" > "USB Mode" > "MSC Mode" and push the select button.

2) Connect the e200 to the computer using the USB cable provided.

3) Go to "My Computer" and there will now be two Removable Disk drives similar to the MSC Mode image on top.



Answer ID: 356 Created: 03/23/2006 Updated: 03/24/2006
For Products: MP3 -> All Sansa e200 Series , Mobile Memory Cards -> All microSD and microSDHC
Category(s): Audio Player , Computer Only-> Windows XP


Apr 01, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Cant get itunes songs.


The iTunes osngs are in AAC format - you need to reformat them as Mp3's or WMA's - get an AAC to Mp3 Converter from the web if need be.

Feb 21, 2008 | SanDisk Sansa e200 MP3 Player

3 Answers

Rebooting sansa e200


press the hold button the press the record button for like 5-8 sec.

May 25, 2007 | SanDisk Sansa e200 MP3 Player

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