Question about Gateway Computers & Internet

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MY WIFE(SHARON HORTON ORDERED ME A GATEWAY LAP TOP ON6/24/2008 ....ORDER #BBY01-257847000498WE RECEIVED IT ON 6/30....VIA UPS GROUNDSHE USED HER NEWLY OBTAINED BEST BUY CARD WE LIVE APPROX 1/2 HOUR FROM THE BEST BUY STORE IN BOSSIER CITY LA. ITEM DESCRIPTION-LS15-BLK15"LAPTOPCASE BL 000008497094 UPON TRYING TO BRING UP ON LINE,IT NOYIFIED ME THAT IT HAD ENCOUNTERED AN UNCORRECTABLE INTERNALHARD WARE DRIVE PROBLEMTHEREFOREWAS NOT ABLE TO GET THE UNIT REGISTERED PROPERLYTHE UNIT SHUTS DOWN INTERMITTENTLY ON ITS OWN IT WILL NOT BOOT UP CORRECTLY, I CANNOT USE IT AT ALL... PLEASE INFORM MEAS TO WHAT TO DO..I AM TRYING TO COME BACK AFTER HAVING A STROKE IN APRIL

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  • Gateway Master
  • 1,314 Answers

You need to contact Gateway customer service. They will take care of you. 1-408-273-0808.

Posted on Jul 06, 2008

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Win 8 purchased a couple ask ago : can be located lap top gateway has severe prob no back up stuck at logon does says no c


Had a similar issue on my Gateway laptop not long ago and ordered
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1 Answer

No Internet connection


First of all I am interested to see the output of this on both machines:
Start->Run->CMD [Enter]
In the Black box type:
ipconfig [Enter]

I would like to see this information if you could be so kind.

You need to check your TCP/IP Settings to make sure they are both set to DHCP which will make it receive a Dynamic IP Address. Also it should set the gateway address for you but you may need to specify the correct addresses for IP, Subnet, Gateway and DNS to ensure immediate access to the internet. Most likely you are in this range but I could be wrong:
192.168.*.* IP
255.255.255.0 Sub
192.168.*.* Gateway

DNS Depends on your ISP but you can find out the information by logging into your router for instance:
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Mail me back - I CAN HELP !
~ Dave

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1 Answer

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